BBB Accredited Business since
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Climate Control and Non-Climate Control Storage Units
RV, Boat and Automobile Parking Spaces
Coded-Gate for Property Entry
Wide and Well Lit Drive Isles
Clean and Secure Self Storage Units
Friendly & Professional Residential Managers
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A BBB Accredited Business since
BBB has determined that Monument Mini Storage, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Darryl Shrader, General Manager
Storage Units - Household & Commercial Moving Supplies
Products & Services
Monument Mini Storage, Inc. offers the following product(s): Climate Control Storage Units, Outside Parking Spaces, Self Storage Units
Method(s) of PaymentVisa, MasterCard, Discover, Am Ex, Checks, Travelers Checks, Monthly Auto-Pay
Refund and Exchange Policy*No refunds are given after lease commencement. Pro-ration of rent is offered to tenants vacating their storage units only when the tenant gives a signed, two weeks Notice-To-Vacate. Transferring to a smaller or larger size unit is available only if tenants account balance is current.
*Restrictions apply and are subject to change. See manager for details.