Business ProfileforPPM Solar (Power Production Management, Inc.)

This is a case of false promises, misrepresentation of products, deception, and installation warranty issues. 1. Installation Warranty Issue: a. On June 21, 2023, *** ******** promised us (my daughter and I) that he would send a team to remeasure the solar system needed for the house. *** ******** never honored his promise. To remedy this, I would like *** ******** to send his team to remeasure the needs of the house under the installation warranty. If he denies that request, *** ******** will need to refund our installation fees. Alternatively, I will need to bring another solar company to perform the engineering process and submit their fees to *** ******** for reimbursement. b. PPM never provided me with the serial numbers of the solar panels. I request the serial number of each solar panel installed. 2. Breach of Contract Issue: *** *******’ and *** ********’s false promises about the solar panels and ***** batteries are considered breaches of contract. Neither system functioned as promised when they presented the products. 3. ***** Batteries Issue: a.I request a copy of the invoice for the ***** batteries, and no information on the invoice(s) should be redacted. b. I request a refund of $300.00 that was paid as tips to the PPM staff. 4. Zoom meeting Issue: I request a copy of the recorded Zoom meeting with *** ********. 5. Sense Monitor Issue: After using the Sense Monitor System, I did not see the value of using it as described and presented by *** ********. I would like to cancel the order and request a refund of $500.00, the price of the device.