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          Find a Location

          Safe Touch Security has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Safe Touch Security

              2515 Reid Street Palatka, FL 32177

            • Safe Touch Security

              9600 Sunbeam Center Dr. Jacksonville, FL 32257

            Business ProfileforSafe Touch Security

            Security System Monitors
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Safe Touch Security has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Safe Touch Security

                2515 Reid Street Palatka, FL 32177

              • Safe Touch Security

                9600 Sunbeam Center Dr. Jacksonville, FL 32257

              BBB File Opened:
              1/5/2005
              Years in Business:
              30
              Business Started:
              2/1/1994
              Business Started Locally:
              2/1/1994

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/17/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Dear Safe Touch, I’m in receipt of your billing requests for September and October 2022. Please see the attached request for cancellation that was sent in June 2022. Safe Touch continues to bill me to this day, despite my cancellation request nearly four months ago. I also had a conversation with a customer service representative on August 23, 2022 and asked about the status of my cancellation (this was an inbound call regarding switching to a new system). The representative advised she would have someone call me the next day. I did receive a call the next day, but when I answered the party disconnected the call. I was not ever able to reach anyone else again. I am requesting that you cancel my service, effective June 20, 2022 when I requested it, or as near to that date as possible, depending upon your process for cancellations. I would like a return of the automatic payments billed in July and August, considering I sent my request in writing and it was disregarded for months. I would also like the attached billing to be cleared, as I sent a request for cancellation nearly 4 months ago. If you have any questions, please contact me at the phone number or email in the letterhead above. I have copied the Better Business Bureau, because frankly, I have doubts that this letter will be responded to either. Sincerely, ******* *******
              Read More

              Customer Reviews

              0 Customer Reviews

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