Business ProfileforGulf Coast Supply & Manufacturing, LLC.

Buyer Beware. These people are so unethical. We were doing a large amount of business with them from approximately May 2023 to Sept 2023 only to find out later that they do not honor their warranties and their **** off is that they are not responsible for their warranties. They provide no type of "buyers guide" when purchasing from them that discloses (by-law) that the products you purchase from them come with no warranty. Check out their ****** reviews for yourselves these people are liars. The way they reply to your complaints online is very unprofessional as they then tell you they "don't want to business with a contractor that left a bd review". Absolute shame that they choose to handle their business. Corporate, if you would like to resolve this give me a call or email me back because the people like ***** and ***** are only running your operation and reputation into the ground.

Our warranty clearly states that a steel project must be at least ***** feet from salt or brackish water to be eligible. At no point did any Gulf Coast employee state otherwise or promise a warranty. Your team did not inquire about a warranty at any time. This warranty (*********************************************************************************************************************************) and all of our warranties are linked in several places on our website. You may view all of our warranties here: *****************************************************************************************, we have signed quotes from your team member, *********************, which includes the disclaimer, There is no warranty for steel panels installed within **** from salt/brackish water or within **** of breaking surf. ***** signature confirms she agreed to the disclaimer. Additionally, your team member **** stated in her email to us, It is not my job to ensure that the jobs we purchase through you guys can be warranted. However, it is in fact the contractors job to review whether a project can be warrantied as Gulf Coast does not know the specifics of the project sold to the homeowner; some homeowners choose to proceed with steel within ***** feet knowing the project will not be eligible for warranty. We take pride in our transparency and fully welcome factual reviews that can help us improve our services.