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Find a Location

JWB Property Management, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforJWB Property Management, LLC

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.82/5stars

    Average of 49 Customer Reviews

    Customer Complaints

    46 complaints closed in last 3 years

    16 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/11/2014

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    JWB Rental Homes is a privately-owned company focused on bringing the highest quality rental properties and service to our many valued residents.

    We are dedicated to the beautiful City of Jacksonville and know that strong communities are created through the growth and prosperity of its families. And while the majority of our residents choose to stay with the JWB family for many years, we offer financial and budgeting tips to guide residents toward home ownership.

    We are committed to the service and experience of those who entrust JWB with their care and call this great place home.

    Products & Services

    Our inventory of available rental properties includes homes in Clay, St. Johns, Nassau, and, primarily, Duval counties. All of our properties are constructed, renovated, or inspected by our in-house teams to meet an exceptional standard of craftsmanship and durability for your family.

    Consistent with that standard is the service we provide to our residents once they have selected their homes. Our full-time property management team works directly with residents to field any maintenance questions or requests, allowing problems to be addressed both quickly and professionally.

    Business Details

    Location of This Business
    7563 Philips Hwy Ste 208, Jacksonville, FL 32256
    BBB File Opened:
    7/27/2010
    Years in Business:
    18
    Business Started:
    1/2/2006
    Business Started Locally:
    7/8/2010
    Business Incorporated:
    1/2/2006
    Accredited Since:
    9/11/2014
    Licensing Information:
    • Licensed real estate broker

      Licensed real estate agents on staff

      Licensed general contractor on staff

      Licensed home inspector on staff

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • JWB Rental Homes
    Related Businesses
    • JWB Rental Homes - www.jwbrentalhomes.com

      JWB Realty - www.jwbrealtygroup.com

      JWB Real Estate Capital - www.jwbrealestate.com

      JWB Construction Group

    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 AM
    T:
    8:30 AM - 5:00 AM
    W:
    8:30 AM - 5:00 AM
    Th:
    8:30 AM - 5:00 AM
    F:
    8:30 AM - 5:00 AM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Gregg Cohen, CMO
    • Adam Eiseman, CFO
    • Mr. Alex Sifakis, President
    Contact Information

    Principal

    • Adam Eiseman, CFO

    Customer Contact

    • Mr. Gregg Cohen, CMO
    Additional Contact Information

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    46 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I called JWB for a issue with flooding in my home in February. Someone came out and unclogged it. I spoke with *** ***** on * different occasions asking for a invoice. I wanted to know the amount of the charges. She never sent a invoice but advised me payment plans are available. I received a * day notice on ********** for a unpaid balance of $***. I was furious. So Icalled and was told it was for the maintenance fees. Spoke with ********* she told me I would not be evicted. I could make payments on it. I told her I could pay $*** per month until it was paid off. She told me she would note my account. For the month of March I had trouble paying the rent with partial payment for the maintenance fees. I contacted ********* on *********** She instructed me how to pay it online. On 0********* I received a three day notice for $******* The balance decreased since I made a payment towards the maintenance. On ********** I received another * day notice for $****** . The amount went up so I contacted ********** She advised me all of a sudden the maintenance fees were $***. She advised me to contact *** ***** for a better explanation. *** ***** reached back out to me. She stated she my maintenance fees totaled up to $***. There email says the call are recorded. I requested for the calls to be pulled. Through my conversations via phone call and email with ********* and Ice the charges were $***. I attached my call logs and email. I have yet to hear back from them.
    Read More

    Customer Reviews

    49 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sarah K

    5 stars

    04/19/2024

    We have had ****** as a property manager for about a year now and she has always been there to help when needed and is quick to respond when there is an urgent matter. Life gets in the way at times and her understanding and ***** is greatly appreciated!

    JWB Property Management, LLC Response

    04/21/2024

    Thank you for your wonderful review! Your kind words about our team's respectfulness and efficiency are greatly appreciated and serve as great motivation for us to continue delivering the best service possible. Thank you for choosing us as your rental home provider!

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