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Find a Location

1st Choice Movers has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business Profilefor1st Choice Movers

    Moving Companies

    Current Alerts For This Business

    Alert:
    Information involving 1st Choice Movers' advertising and unauthorized use of BBB trademarks is included in this BBB Business Profile.
    Misuse of BBB Name and/or Logo:
    1st Choice Movers' advertising online and on company vehicles includes the BBB Accredited Business seal and Torch graphic. This business is not BBB accredited and our policies prohibit such references.  

    In August 2023, BBB contacted the business regarding claims in its advertising.

    Along with its use of the BBB Accredited Business seal, the business claims to have a BBB rating of A+.  According to the BBB Code of Advertising, the primary responsibility for truthful and non-deceptive advertising rests with the advertiser.  The business did not respond to BBB's request that it make adjustments to this claim.

    Its listing at yelp.com/ states "Number 1rated movers in Jacksonville!" Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims can be proved or disproved.  The business did not provide substantiation for this claim.

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Moving & Storage

    Business Details

    Location of This Business
    8230 Baycenter Rd Ste 4, Jacksonville, FL 32256-7458
    BBB File Opened:
    9/28/2001
    Years in Business:
    28
    Business Started:
    12/1/1995
    Business Started Locally:
    12/1/1995
    Business Incorporated:
    3/2/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of IM891 for this business, issued by Florida Consumer Services

    These agencies may include:

    Florida Consumer Services

    P.O. Box 6700

    Tallahassee FL 32399

    (800) 435-7352

    https://csapp.800helpfla.com/cspublicapp/businesssearch/businesssearch.aspx

    BBB records show a license number of 23290 for this business, issued by City of Jacksonville

    These agencies may include:

    City of Jacksonville

    117 W. Duval St.

    Jacksonville FL 32202

    (904) 630-2489

    http://www.coj.net

    • FLIM891
    Type of Entity:
    Corporation
    Business Management
    • Mr. Jawad ( Dzevad) Hasanbegovic
    Contact Information

    Principal

    • Mr. Jawad ( Dzevad) Hasanbegovic

    Customer Contact

    • Mr. Jawad ( Dzevad) Hasanbegovic
    Additional Contact Information

    Fax Numbers

    • (904) 731-9992
      Primary Fax
    • (904) 731-9092
      Other Fax

    Website Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We hired a moving company (1st choice movers) through a moving broker (Budget Van Lines). The moving company had delays from the start as their van scheduled to pick us up broke down day of and they were not able to send out another vehicle. Once our move was picked up (6/21), our delivery was delayed beyond the maximum 21 business day window we signed on. No communication was given from either the broker or the moving company themselves. I had to hunt them down with endless phone calls just to be told "there's been a delay" with no information as to where the truck is, when it would be delivered, etc. The delivery was finally made with multiple damaged items as well as damage to the home because of the mover attempting to complete the unloading alone. I have sent in a claims form to the mover, emailed and asked for confirmation of receipt, and called multiple days in a row with no returned calls.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tony E

    5 stars

    12/20/2023

    I think 1st Choice is a wonderful company. I personally have and family experienced nothing less of phenomenal service everytime. Thanks for your service. Continue the great work

    1st Choice Movers Response

    12/21/2023

    ******************,Thank you for your feedback. We wish you Happy Holidays!

    Local BBB

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