BBB Business Review

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BBB Accredited Business since

Minorcan Moving & Storage Inc

Phone: (904) 824-3500 Fax: (904) 824-4323 View Additional Phone Numbers 1324 Mattie St, St Augustine, FL 32084 http://minorcanmovers.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Minorcan Moving & Storage Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Minorcan Moving & Storage Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Minorcan Moving & Storage Inc
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: October 11, 1991 Business started: 01/01/1977 in FL Business started locally: 01/01/1977 Business incorporated 01/01/1977 in FL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Consumer Services
P.O. Box 6700, Tallahassee FL 32399
https://csapp.800helpfla.com/cspublicapp/businesssearch/businesssearch.aspx
Phone Number: (800) 435-7352
The number is IM377.

US Department of Transportation
1200 New Jersey Avenue SE, Washington DC 20590
http://www.safer.fmcsa.dot.gov/
Phone Number: 800-832-5660
The number is 314177.

St. Johns County Tax Collector
P.O. Box 9001, St. Augustine FL 32085
http://stjohnstaxcollector.governmax.com/collectmax/collect30.asp?sid=C3758B61D2484BC998580A3C52AD38DC
Phone Number: 904-209-2250
Fax Number: 904209-2283
dennish@sjctax.us
The number is 2286.

Type of Entity

Corporation

Business Management
Mr. Robert G. Baker Jr., owner Ms. Autumn Baker, CEO/President Mr. Sterling Baker, CEO/President Mrs. Suzanne Baker, Owner
Contact Information
Customer Contact: Ms. Autumn Baker, CEO/President
Principal: Mr. Robert G. Baker Jr., owner
Business Category

Movers Movers - Office Moving & Storage Company Moving Services - Labor & Materials Piano & Organ Moving Relocation Service Storage Units - Household & Commercial Trucking - Motor Freight Movers - International Moving Assistance - Packing, Unpacking, Organizing

Industry Tips
MOVING AND STORAGE

Customer Review Rating plus BBB Rating Summary

Minorcan Moving & Storage Inc has received 4.56 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.