BBB Business Review

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BBB Accredited Business since

First Coast Movers, Inc.

Additional Locations

Phone: (904) 285-2426 14286 Beach Boulevard, #19-185, Jacksonville Beach, FL 32250 http://www.firstcoastmover.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

First Coast Movers is a Jacksonville, Florida based premier full-service moving company. We offer both residential and commercial moving services for Jacksonville, Orange Park, Jacksonville Beaches, Ponte Vedra, and all local and long-distance moves. We also offer packing and storage services.
We have been in the moving industry for over 25 years.  Over this period of time, we have built a successful business based on a strong work ethic and a commitment to excellence. We constantly try to improve ourselves as a company every day, whether it is how we work with customers or how we give back to the community.
We do more than move your belongings...we move your life. Our moving and storage services begin well before the truck arrives and lasts long after the final box is unpacked.  You'll find friendly, helpful people ready to listen and answer your questions about residential or commercial moving at every step of your relocation.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that First Coast Movers, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for First Coast Movers, Inc. include:

  • 3 complaint(s) filed against business

Factors that raised the rating for First Coast Movers, Inc. include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

4 Customer Reviews on First Coast Movers, Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 4

Additional Information

BBB file opened: February 01, 1991 Business started: 01/01/1986 in FL Business incorporated 01/01/1990 in FL
Type of Entity

Corporation

Contact Information
Principal: Mr. Dane Del Pezzo, President/Owner
Business Category

Movers Movers - Office Moving & Storage Company Moving Services - Labor & Materials Moving Supplies Piano & Organ Moving Relocation Service Storage Units - Household & Commercial Movers - International Moving Assistance - Packing, Unpacking, Organizing Seniors Moving & Delivery Services Delivery Service

Hours of Operation
M: 7:00 AM - 7:00 PM
T: 7:00 AM - 7:00 PM
W: 7:00 AM - 7:00 PM
Th: 7:00 AM - 7:00 PM
F: 7:00 AM - 7:00 PM
S: 7:00 AM - 7:00 PM
Su: 7:00 AM - 7:00 PM
Method(s) of Payment
Cash, MasterCard, Visa, American Express
Alternate Business Names
Palm Valley Ponte Vedra Movers
Industry Tips
MOVING AND STORAGE

Customer Review Rating plus BBB Rating Summary

First Coast Movers, Inc. has received 4.22 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.