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Find a Location

Massage Green has 1 locations, listed below.

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    Business ProfileforMassage Green

    Therapeutic Massage

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Jacksonville, FL 32257
    BBB File Opened:
    7/28/2010
    Years in Business:
    14
    Business Started:
    11/2/2009
    Business Started Locally:
    11/2/2009
    Business Incorporated:
    1/1/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Graydor Properties LLC
    Business Management
    • Ms. Lishell Toney, General Manager
    Contact Information

    Principal

    • Mr. Allie Mallad, Owner/Agent

    Customer Contact

    • Mr. Allie Mallad, Owner/Agent
    • Ms. Lishell Toney, General Manager
    Additional Contact Information

    Fax Numbers

    • (904) 621-9060
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/29/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I was a member of Massage Green Mandarin (Jacksonville FL) I had a credit of 239.80 to use at their facility or any other Massage Green. I received an email from them on August 14th that they were changing to a Hand and Stone massage and that you could use your balance until August 24th. (They were booked full) The email stated if you have a large balance to contact them or their corporate office. I contacted them directly and they said I had to contact the corp office. I called and there is no way to leave a VM as all boxes are full. I have emailed them 3 times since August 14th with no reply. I just want my 239.80 refunded to me. Here is that portion of the email. I have a large balance on my membership based at the Mandarin location that will soon be a Hand and Stone, what do I do? If you have an concerns regarding your membership balance based at the Mandarin location you can contact corporate at: Call (248) 849-9600 or send an email to: [email protected] Or contact the Mandarin store directly at: (904) 880-0050
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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