BBB Business Review

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BBB Accredited Business since

Granite Transformations of Jacksonville

Phone: (904) 213-7878 View Additional Phone Numbers 4689 US Hwy 17, Unit 1, Fleming Island, FL 32003 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Kitchen remodeling & planning services. Engineered stone countertops that are installed over existing countertops.  Non-porous, lifetime warranty, heat, stain and scratch resistant.  Bathroom solutions include shower walls, tub surrounds, flooring and tub and wall systems with stone.  Italian glass mosaics available as full backsplashes and bathroom wall inlays.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Granite Transformations of Jacksonville meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Granite Transformations of Jacksonville include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Granite Transformations of Jacksonville
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 26, 2006 Business started: 11/02/2004 in FL Business started locally: 11/02/2004 Business incorporated 11/02/2004 in FL
Type of Entity


Contact Information
Principal: Mr. Anthony Davis, President
Business Category

Marble & Granite Installation, Stonework Fabrication Tile & Marble Bathroom Remodeling Cabinet Refacing Contractor - Commercial Contractor - Remodel & Repair Countertops Kitchen Cabinet Refacing Kitchen Remodeling

Products & Services

Granite Transformations of Jacksonville offers the following product(s): Stone countertops, sinks, faucets, mosaics, flooring, cabinet re-facing, shower walls, tub liners, etc...

Method(s) of Payment
Checks, Cash, Money order, MC, VISA, Discover and AMEX.  Financing available.
Alternate Business Names
North Florida Design Group, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.