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Northeast Florida & The Southeast Atlantic

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This Business is not BBB accredited


Phone: (904) 432-3777 Fax: (904) 432-3779 View Additional Phone Numbers 7000 Us Highway 1 N Ste 401, St Augustine, FL 32095 View Additional Email Addresses


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We welcome you to experience what 30 years of expertise and creativity in manufacturing and products customization, coupled with superb customer service can do for your projects and bottom line. We supply and support lighting solutions in architectural, commercial, decorative, entertainment, custom and specialty areas. We are about value, integrity and transparency in our business model.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Illuminearth include:

  • Length of time business has been operating

Factors that raised the rating for Illuminearth include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Illuminearth
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 17, 2012 Business started: 05/06/2011 in FL Business started locally: 05/06/2011 Business incorporated: 05/06/2011 in FL
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Leslie Silva, CFO Mr. Bruno Silva, CEO
Contact Information
Principal: Ms. Leslie Silva, CFO
Business Category

Lighting Consultants Lighting Systems & Equipment

Products & Services

Illuminearth sells the following brand(s): and many others, Chauvet, eldoLED, IlluminEarth, Iluminarc, Lumicenter, Universal Lighting Technologies

Illuminearth offers the following product(s): Architectural Lighting and Controls, Commercial Lighting, Custom and Specialty Lighting , Decorative Lighting, Entertainment Lighting and Controls

Method(s) of Payment
Invoice, Credit Cards (US issued only), Bank Transfers, PayPal
Alternate Business Names
Illuminearth Lighting & Controls Illuminearth, LLC Lumicenter Lighting Lumicenter USA Lumidec Decorative Lighting

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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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