BBB Business Review

This Business is not BBB accredited

888Knivesrus, Inc.

Phone: (904) 268-9002 Fax: (904) 268-0460 11250 Old St. Augustine Rd. # 15-271, Jacksonville, FL 32257 ! There is an alert on 888Knivesrus, Inc. !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • The business is in the process of responding to previously closed complaints.


Customer Complaints Summary Read complaint details

24 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 6
Billing/Collection Issues 0
Delivery Issues 9
Guarantee/Warranty Issues 0
Problems with Product/Service 9
Total Closed Complaints 24

Additional Complaint Information

The BBB file shows the company has a pattern of failure to eliminate the basic cause of consumer complaints.  Complaints concern: late and non-delivery of products that have been paid for in advance, some in which paid additional fees to receive expedited delivery's well as a failure to respond to customers calls and emails concerning complaints.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on 888Knivesrus, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: February 03, 2003 Business started: 05/01/2000 Business started locally: 05/01/2000
Type of Entity

Partnership

Contact Information
Principal: Mr. Douglas Williams, Partner
Business Category

Internet Shopping

Alternate Business Names
Knives "R" Us Knives Etc.
Additional Information

BBB files indicate as of 3/12/2013 the company's web site is no longer functional. Phone number appears to be still working, however attempted calls have resulted in receiving a recording that the company is unable to take calls at this time.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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The BBB has recently experienced difficulty in contacting the company and is researching further to determine the company’s status.

Mail sent to the business on 04/19/2013 was returned by the U.S. Postal Service as Business No Longer in Operation.