BBB Business Review

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This business is not BBB accredited.

Ancient City Tours, Inc.

Phone: (904) 827-0807 View Additional Phone Numbers 6 Cordova Street, Saint Augustine, FL 32084 http://www.ancientcitytours.com View Additional Web Addresses


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Description

We are a full service destination management company , as well as running the Love Tree Cafe and Gift Shop and do Ghost Tours on a Ghostly Encounter nightly.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ancient City Tours, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ancient City Tours, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 03, 2004 Business started: 06/01/1998 in FL Business started locally: 06/01/1998 Business incorporated 06/08/1998 in FL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

St. Johns County Tax Collector
P.O. Box 9001, St. Augustine FL 32085
http://stjohnstaxcollector.governmax.com/collectmax/collect30.asp?sid=C3758B61D2484BC998580A3C52AD38DC
Phone Number: 904-209-2250
Fax Number: 904209-2283
dennish@sjctax.us
The number is 13171.

Florida Department of Business and Professional Regulation
1940 N. Monroe St., Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr
Phone Number: (800) 342-7940
Call.Center@dbpr.state.fl.us
The number is ST23910.

Type of Entity

Corporation

Business Management
Ms. Diane Lane, President
Contact Information
Principal: Ms. Diane Lane, President
Business Category

Gift Shops Guide Service Museums Restaurants Sightseeing Tours Tourists Attractions Tours - Operators & Promoters

Products & Services

Ancient City Tours, Inc. offers the following product(s): Attraction Tickets, Food, Gift Shop Items, T Shirts

Hours of Operation
M: 8:30 AM - 9:00 PM
T: 8:30 AM - 9:00 PM
W: 8:30 AM - 9:00 PM
Th: 8:30 AM - 9:00 PM
F: 8:30 AM - 9:00 PM
S: 8:30 AM - 9:00 PM
Su: 11:30 AM - 9:00 PM
H: Closed
Method(s) of Payment
Cash, Check, Debit or Credit Card (Master card or Visa)
Alternate Business Names
A Ghostly Encounter Haunted Tour The Love Tree Cafe & Gifts
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.