BBB Business Review

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BBB Accredited Business since

Superior Fence & Rail of North Florida

Additional Locations

Phone: (904) 683-6349 Fax: (904) 683-6408 View Additional Phone Numbers 5470 Highway Ave. , Jacksonville, FL 32254

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Furnish and Install Vinyl Fence Products, Aluminum Fence Products, Wood Fence Products, Chain-Link Fence Products, Vinyl Railing, Aluminum Railing    

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Superior Fence & Rail of North Florida meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Superior Fence & Rail of North Florida include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Superior Fence & Rail of North Florida
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 04, 2010 Business started: 05/01/2001 in FL Business started locally: 03/11/2009 Business incorporated 03/11/2009 in FL
Type of Entity


Business Management
Mr. Zach Peyton, President/Owner
Contact Information
Principal: Mr. Zach Peyton, President/Owner
Business Category

Fence - Sales, Service & Contractors Fences - Vinyl Gates Fences - Wood Door & Gate Operating Devices Fence Contractors

Products & Services

Superior Fence & Rail of North Florida sells the following brand(s): ActiveYards Vinyl and Aluminum Fencing, ActiveYards Vinyl and Aluminum Fencing, ActiveYards Vinyl and Aluminum Railing, ActiveYards Vinyl and Aluminum Railing, Advantage Industries Fence Hardware, Advantage Industries Fence Hardware, Nationwide Industries Fence Hardware, Nationwide Industries Fence Hardware, Stephens Pipe and Steel Chain-Link Fence, Stephens Pipe and Steel Chain-Link Fence

Superior Fence & Rail of North Florida offers the following product(s): Aluminum Fence, Aluminum Fence, Aluminum Railing, Aluminum Railing, Chain-Link Fence, Chain-Link Fence, Vinyl Fence, Vinyl Fence, Vinyl Railing, Vinyl Railing, Wood Fence, Wood Fence

Method(s) of Payment
Credit Card, Debit Card, Cash, Check   
Refund and Exchange Policy
Full refund processed within 72 hours of contract, partial or full refunds processed on stock items.  Partial refunds on special order items.
Alternate Business Names
Superior Fence & Rail Superior Fence & Rail of North Florida, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.