This business is not BBB accredited.Additional Locations
Phone: (800) 818-3436 Fax: (352) 334-3148 View Additional Phone Numbers 301 SE 4th Ave, Gainesville, FL 32601
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that <em>lowered</em> the rating for Gainesville Regional Utilities include:
- 14 complaint(s) filed against business
Factors that raised the rating for Gainesville Regional Utilities include:
- Length of time business has been operating
- Response to 14 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||14|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Alternate Business NamesG R U
*** Gainesville Regional Utilities has advised BBB that they have no involvement in or relationship with GRU Financial. ***
Gainesville Regional Utilities has advised the BBB that they been the victim of a fraudulent check scam. GRU Financial has mailed letters to consumers in various regions of the USA that tell the consumer they have won a large sum of money. The letter contains a check that appears to be from Gainesville Regional Utilities. Consumers are told this is an advance on their winnings and is to be used to pay taxes. The consumer is instructed to deposit the check into their personal bank account and then send a money gram to an address in Canada to pay the supposed “taxes”. Gainesville Regional Utilities has advised BBB that they have no involvement in or relationship with GRU Financial. The checks issued by GRU Financial against the account of Gainesville Regional Utilities are counterfeit and will be returned unpaid to the depositor. The consumer will lose the funds used to pay for the money gram.