BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for I Learning Foundation include:
- Length of time business has been operating
- 8 complaint(s) filed against business
- Failure to respond to 7 complaint(s) filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for I Learning Foundation include:
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||8|
Additional Complaint Information
BBB files show the company has a pattern of failure to respond to complaints presented by the BBB as well as a failure to eliminate the basic cause of complaints. Complaints concern: Paying money for the company to lower interest rates on credit cards or counseling and nothing done. Your BBB contacted I Learning Foundation on 12/12/13 and requested an explanation for the pattern of complaints, however, as of 01/16/2014 no response was received from I Learning Foundation.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Credit & Debt Counseling