Business ProfileforHW Contracting, LLC

*Salesman ** ****** came to my home 9/2022, gave quote on doing a replacement roof on small addition on my home, contract signed 9/21/22, shingle colors were the only colors discussed to be changed, all other colors (flashing, drip edge) were to stay the same, install date was scheduled for 10/10/22, paid 1/2 *an hour after the crew was due to arrival on 10/10/22, called the office (received no call to cancel/updates), was told the roofer broke down and that I would need to be re-scheduled, I explained to them that I took the day off, rescheduled a trip I had planned, and also had scheduled a plumber to be there to coordinate another repair that had to be done while the roof was off, my salesman was aware of this at the time the sale was made, I asked if all the supplies and the crew was available is there any way they could arrange transportation of them to my home to still proceed today, I was told no, I was re-scheduled to 10/14/22 where another day had to be taken off and I had to reschedule my plumber (which was a fee) *I would like to add my home had just recently been completely repainted (completion on 10/6/22) and any areas needing patched or repaired address, my home was in excellent condition upon the roofer's arrival *once all shingles were off the roofer told me I did not need any wood replaced and all wood was in great condition *once I saw the flashing going up (in black/house is very light cream), I asked if he could replace that in another color, he said no thats what the salesman ordered, same with the drip edge, I relayed to my salesman on the day of install (via text prior to roof being completed) that I wanted the drip edge and flashing to match what was currently up and what would match the house not black, he said they do not come in black, which I know is false *upon review of the final roof you can see from the pics, my house, wood decking and fascia were damaged in the install *trash/ nails left *salesman admitted mistakes since (Text)