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BBB Accredited Business since


Additional Locations

Phone: (904) 387-5370 1225 West Beaver Street Suite 204, Jacksonville, FL 32204 https://www.facebook.com/MacPCTechPro View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We are your IT department offering full service Apple and PC computer repair and technology solutions, onsite at your home or business or at our store front location.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that MacPcTechPro meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for MacPcTechPro include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on MacPcTechPro
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 25, 2000 Business started: 08/01/1998 in FL Business incorporated 09/01/2001 in FL
Type of Entity


Business Management
Shay Dillinger
Contact Information
Principal: Mr. Daren Dillinger, President
Principal: Shay Dillinger
Business Category

Computers - Service & Repair Computers - Used Information Technology Services Storage - Data Data Recovery Computer Assisted Design Services Computer Consultant Computers - Network Security Computers - Security Equip & Systems Computers Hardware, Software & Services Computers - Dealers Computers - Disaster Recovery Computers - Networks

Products & Services

MacPcTechPro sells the following brand(s): Apple, Dell, HP, Sonic Wall

MacPcTechPro offers the following product(s): Back up Solutions, Computers, Desktops, Hard Drives, Laptops, Network Security, Phone Systems, Printers

Method(s) of Payment
Credit card, Check, Cash
Alternate Business Names
Mac+PC Tech Pro MacTechpro Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.