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Business ProfileforM C Helper
Additional business information
We are completely focused on delivering excellent customer experiences and continually improving our services to make MCHelper as a top Technical Support company across multiple countries. In recent few days, we have come across few customer complaints where they have received unsolicited calls from people claiming to be from Apple® Microsoft®, HP®, Dell®, or MChelper.
We would like to inform you that MCHelper never makes an unsolicited call to any customer. Our representatives call back a customer only on customer's request. It is our humble suggestion to you that you should refuse to share your computer sessions with any such unsolicited callers imitating to be from a technical support company. If you have any doubt about the caller identity, please ask the caller to verify your customer ID and verify the phone number and give us a call to verify the authenticity of the caller. Remember that the company MCHelper only uses the following 2 Toll-free for the customers. They are as follows 1-888-990-9524 and the other is 1-888-995-5185. The company does not use any other Toll-free number to reach its customers. So if the number does not match exactly then never allow any caller to connect to your computer.We would request you to report this matter to our customer services team or technical support dept. with details of the caller's telephone number, so that we can report this matter to necessary authority to stop this harassment to our valued customers in future.
Once again we value your business and look forward to keep serving your needs in coming days. Please contact us at 1-888-990-9524 and the other is 1-888-995-5185 or through [email protected] for your query, complaint, or feedback related to the above matter or for the tech services from technical support team.
- Lisa Hartman (10/03/2019)
At-a-glance
Customer Complaints
8 complaints closed in last 3 years
2 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Business Details
- Location of This Business
- 2233 NW 41st St Ste 700C, Gainesville, FL 32606-7483
- BBB File Opened:
- 7/12/2012
- Years in Business:
- 22
- Business Started:
- 1/29/2002
- Business Started Locally:
- 1/29/2002
- Business Incorporated:
- 1/29/2002
- Accredited Since:
- 9/19/2012
- Type of Entity:
- Corporation
- Business Management
- Mr. Tom Koziol, President
- Contact Information
Principal
- Mr. Tom Koziol, President
Customer Contact
- Mr. Tom Koziol, President
Customer Complaints
8 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
529 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brenda Y
04/20/2024
M C Helper Response
04/22/2024
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