Business ProfileforBrakes 4 Less

Initial appointment was to determine why car was making squeaking sounds , it was then determined calibers were needed , after the consultation my hud caps fell of not even 24 hours on the highway , I then scheduled an appointment to get them fixed just to be told the day of I didn’t have an appointment and I would have to wait around until an opening becomes available on my work day. I then scheduled an appointment with the location and was told they did not have my caliber in stock and to come back next week , the location in orange park said it does not take parts a week to come in they come in same day , after the back and forth information I informed them I will get the calibers services somewhere else and I have a warranty with brakes 4 less for my brake pads and the gentleman scheduled me an appointment for my pads . I then took the day of to come to this appointment just to be told since I got my calibers done somewhere else that I forfitted my warranty and would have to pay out of pockets for break pads , when I asked for it to be showin in writing where it says that a client forfeits their warranty the complaints manager ****** stated he could not provide me that and that they are not giving me “free pads” who was also rude and impatient once I expressed the back and forth I’ve been having with the company and brushed me off when I stated I would file a complaint .