BBB Business Review
This Business is not BBB accredited
Phone: (904) 638-1107 none, Jacksonville, FL 32201
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- BBB does not have sufficient information to issue a rating on this business.
On 01/03/13, BBB's further investigation has resulted with the following findings: Despite the website listing a contact number with a 904 area code, www.diselgang.com is not located in Jacksonville, FL. The website, which has only been active for 3 months, is registered to an individual in Chelyabinskaya, Russia. The IP address search has returned the same information. BBB's attempt to make a purchase from www.diselgang.com resulted in receiving an error message when attempting to add something to the cart. It appears that the website may only be a front that is being used to charge consumers credit cards and not an actual online business. In addition, the BBB contacted the phone number listed on the website, (904) 638-1107, and after a brief conversation, we were met with a dial tone when asked where the company was located. If you feel that you have been a victim, you may wish to contact www.ic3.gov, the US Government Internet Crime Complaint Center.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||10|
Additional Complaint Information
The BBB has received multiple complaints against a company purported to be selling auto accessories online. The business website, www.diselgang.com, lists pages of inexpensive auto accessories all with the promise of free shipping. Complaints concern charges being placed on consumer's charge cards though they never ordered anything from the company, and not being able to obtain credits back to their charge cards. Amounts range from $6 -$11, which may be overlooked very easily when going over your monthly expenses.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Auto Parts & Supplies - New