Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Savannah Toyota has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Savannah Toyota

      11101 Abercorn St Savannah, GA 31419-1821

      BBB Accredited Business
    • Savannah Toyota

      PO Box 60817 Savannah, GA 31420-0817

      BBB Accredited Business

    Business ProfileforSavannah Toyota

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/19/1993

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Savannah Toyota has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Savannah Toyota

        11101 Abercorn St Savannah, GA 31419-1821

        BBB Accredited Business
      • Savannah Toyota

        PO Box 60817 Savannah, GA 31420-0817

        BBB Accredited Business
      Location of This Business
      11101 Abercorn St, Savannah, GA 31419-1821
      BBB File Opened:
      3/19/1993
      Years in Business:
      35
      Business Started:
      1/1/1989
      Business Incorporated:
      1/1/1989
      Accredited Since:
      3/19/1993
      Type of Entity:
      Corporation
      Alternate Business Name
      • Coastal Motor Sales Inc
      • Savannah Toyota Scion
      • Savannah Scion
      Business Management
      • Mr. Stephen Roberts, Manager
      • Mr. Scot Ritchie, General Manager
      • Mr. Carmen Andolina, CFO
      Contact Information

      Principal

      • Mr. Scot Ritchie, General Manager

      Customer Contact

      • Mr. Scot Ritchie, General Manager
      Additional Contact Information

      Fax Numbers

      • (912) 927-1729
        Primary Fax

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/28/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I went to purchase a car from the dealership. They showed me a car in the garage. I was confused they took me to the garage especially because I couldnt see the inside of the car but I agreed to purchase. They said they would have to detail it and I need to come **** the next day. They charged me over $700 for detailing fee without mentioning it to me. I noticed the charge on the paperwork after I reviewed the contract. I came back the next day and they hadnt cleaned the car. I complained to the manager and they said I needed to come back a few days later to get it detailed. I came back and waited 4 hours and they gave me the car back still dirty. I want my car detailed. They would not have sold that car putting it on the lot dirty. And I was charged for a detail that wasnt done.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ryan B

      1 star

      01/27/2024

      I had a appointment schedules at 13:30 today to get my P/S door side skirt fixed I also wanted to use my warranty to get it fixed but they told me my warranty doesnt cover that so they just for part was $464.57 and the paint labor is $130.00 and paint supplies is ****** and other parts is $25.00 they also told I couldnt speak to the auto body mechanic after waiting at the dealership for 2 hours and they changed me to look at the vehicle and did nothing to fix it and they said the Toyota auto body shop is busy so the manager couldnt speak to me about issue so they wasted my time and left with the same issue I told all my military friends to stay away from this dealership and go somewhere else they over charge for parts looked online and found the same part $150 cheaper then what they quoted me

      Local BBB

      BBB Serving Northeast Florida & The Southeast Atlantic

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.