BBB Business Review

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BBB Accredited Business since

Banfield Animal Hospital

Additional Locations

Phone: (904) 725-5324 Fax: (904) 725-0720 View Additional Phone Numbers 356 Monument Rd, Jacksonville, FL 32225

Click for BBB Rating on Banfield Animal Hospital

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Banfield Animal Hospital meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Banfield Animal Hospital. BBB of Alaska, Oregon & Western Washington has the full report as that BBB handles all complaints for Banfield Animal Hospital.

Additional Information

BBB file opened: July 27, 2001 Business started: 01/01/1955 Business started locally: 01/01/1997 Business incorporated 01/01/1997 in FL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Department of Business and Professional Regulation
1940 N. Monroe St., Tallahassee FL 32399
Phone Number: (800) 342-7940

Type of Entity


Business Management
Dr. Brittany Benson-Timberlake, Veterinarian - Regency Square Mall Dr. Joanne Fisher, Veterinarian - Savannah - Abercorn Dr. Linda Greene, Veterinarian - Gate Pkwy Dr. Jennifer Long, Veterinarian - Southside Dr. Ramon Nieves-Perez, Veterinarian - St Augustine Dr. Rodney Rodruguez, Veterinarian - Orange Park Dr. Jennifer Spencer, Veterinarian - Palm Coast Dr. Fallin Takacs, Veterinarian - Oakleaf - Crosshill Rd Dr. Rachel Teague, Veterinarian - Gainesville Dr. Michele Trammell, Veterinarian - Bluffton-Hilton Head Dr. Shaneez Wallani, Veterinarian - Savannah - Victory Dr Dr. Maria Warren, Veterinarian - City Station
Contact Information
Principal: Dr. Brittany Benson-Timberlake, Veterinarian - Regency Square Mall
Business Category

Animal Hospitals Pet Health Plans Veterinarians


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.