BBB Business Review

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BBB Accredited Business since

Air Waves Heating and Cooling

Phone: (904) 697-6313 Fax: (904) 221-7286 View Additional Phone Numbers 13230 Maryweather Ct, Jacksonville, FL 32225 http://www.airwavesjax.com View Additional Web Addresses


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Description

Heating and Air conditioning company serving Jacksonville Beaches and surrounding areas. Services include new equipment installations, repair and maintenance for both residential and light commercial customers. also offering installation and repair of pool and spa heaters and equipment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Air Waves Heating and Cooling meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Air Waves Heating and Cooling include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Air Waves Heating and Cooling
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 07, 2013 Business started: 02/27/2012 in FL Business started locally: 02/27/2012 Business incorporated 02/27/2012 in FL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Department of Business and Professional Regulation
1940 N. Monroe St., Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr
Phone Number: (800) 342-7940
Call.Center@dbpr.state.fl.us

Type of Entity

Corporation

Business Management
Mr. Ricky E Epperson Jr., Owner/Operator Ms. Jennifer Epperson, Office Manager
Contact Information
Principal: Mr. Ricky E Epperson Jr., Owner/Operator
Business Category

Air Conditioning Contractors & Systems Air Conditioning Repair Air Conditioning Systems - Cleaning Air Duct Cleaning Heat Pumps Heating & Air Conditioning Spas & Hot Tubs - Service & Repair Swimming Pool Service & Repair Air conditioning & Heating Contractors - Commercial Air conditioning & Heating Contractors - Residential

Products & Services

Air Waves Heating and Cooling sells the following brand(s): All major Brands

Air Waves Heating and Cooling offers the following product(s): Heating and cooling products

Hours of Operation
M: 8:00 AM - 5:00 PM
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.