BBB Business Review

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BBB Accredited Business since

Waychoff's Heating and Air Conditioning Inc.

Additional Locations

Phone: (904) 880-5525 Fax: (904) 880-5527 View Additional Phone Numbers 6929 Phillips Parkway Dr. South, Jacksonville, FL 32256 http://waychoffsac.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Air Conditioning and Heating Repair Services, Replacement of existing Ac system, Maintenance of Ac system. We Service ALL makes and models.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Waychoff's Heating and Air Conditioning Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Waychoff's Heating and Air Conditioning Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

90 Customer Reviews on Waychoff's Heating and Air Conditioning Inc.
Customer Experience Total Customer Reviews
Positive Experience 90
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 90

Additional Information

BBB file opened: April 15, 2005 Business started: 01/01/2001 Business started locally: 01/01/2001 Business incorporated 01/07/2004 in FL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Department of Business and Professional Regulation
1940 N. Monroe St., Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr
Phone Number: (800) 342-7940
Call.Center@dbpr.state.fl.us
The number is CAC1813879.

Type of Entity

Corporation

Contact Information
Principal: Mr. Rick Waychoff, President
Business Category

Air conditioning & Heating Contractors - Residential Air Conditioning Contractors & Systems Air Conditioning Repair Air Conditioning Systems - Cleaning Duct Cleaning Heating & Air Conditioning Heating Contractors Heating Equipment & Systems Cleaning & Repair Contractor - Insulation

Products & Services

Waychoff's Heating and Air Conditioning Inc. sells the following brand(s): Amana, Bryant , Carrier, Trane

Waychoff's Heating and Air Conditioning Inc. offers the following product(s): Air Conditioning , Air Purifiers, Indoor Air Quality Products

Method(s) of Payment
Checks, Credit Cards, Financing is available with approved credit.

Customer Review Rating plus BBB Rating Summary

Waychoff's Heating and Air Conditioning Inc. has received 5 out of 5 stars based on 90 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.