Click for BBB Rating on Firestone Tire and Service

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Firestone Tire and Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Firestone Tire and Service. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Firestone Tire and Service.

Additional Information

BBB file opened: January 06, 1987 Business started: 01/01/1900
Type of Entity


Business Management
Mr. Terry Bender, Store Manager Mr. Barry Brittain, Store Manager Mr. John Burmeister, Store Manager Mr. Michael Carter, Store Manager Mr. Michael Cochrane, Store Manager Mr. Anthony Connell, Store Manager Ms. Ashleigh Connell, Store Manager Mr. James Douglas, Store Manager Mr. David Gaona, Store Manager Mr. William Gelwicks, Store Manager Mr. Daniel Hart, Store Manager Mr. Mitchell Hyser, Store Manager Mr. Wayne Keller II, Store Manager Mr. Louis Larussa, Store Manager Mr. Jeromy Moore, Store Manager Mr. Aaron Nicolas, Store Manager Mr. David Parisi, Store Manager Mr. William Powell, Store Manager Mr. Adam Raucco, Store Manager Mr. Douglas Romeo, Store Manager Mr. Aldo Romero, Store Manager Mr. Chris Russell, Store Manager Mr. James Simmons, Store Manager Mr. Joe Svolto, Store Manager Mr. Scott Swenson, Store Manager Ms. Heather Tavano, Store Manager Mr. Steven Taylor, Store Manager Mr. Scott Thomas, Area Manager Mr. Thomas Trachsel, Store Manager Mr. Tommy Warren, Store Manager Mr. Travis White, Store Manager Mr. Brian Woodle, Store Manager Casey Worthington, Store Manager
Contact Information
Customer Contact: Mr. Thomas Trachsel, Store Manager
Business Category

Tire Dealers Tire Distributors & Manufacturers Tire Retread & Repair Auto Inspection Stations Auto Repair & Service Battery Repairing & Rebuilding Battery Supplies Brake Service Mufflers & Exhaust Systems Shock Absorbers

Alternate Business Names
Bridgestone-Firestone Bridgestone/Firestone Retail Operations Expert Tire Firestone Commercial & Farm Stores Mark Morris Tire Tire Station

Additional Locations

  • 10361 Atlantic Blvd

    Jacksonville, FL 32225 (904) 998-0322

  • 10553 San Jose Blvd

    Jacksonville, FL 32257 (904) 268-2921

  • 1100 Atlantic Blvd.

    Neptune Beach, FL 32266 (904) 242-0811

  • 12015 San Jose Blvd

    Jacksonville, FL 32223 (904) 260-4011

  • 13162 Atlantic Blvd

    Jacksonville, FL 32225 (904) 220-2141

  • 1332 Dunn Ave

    Jacksonville, FL 32218 (904) 714-3737

  • 14329 Beach Blvd

    Jacksonville Beach, FL 32250 (904) 992-4433

  • 160 Scranton Lndg

    Brunswick, GA 31520 (912) 265-9666

  • 1600 US Hwy 1 S

    Saint Augustine, FL 32084 (904) 824-0449

  • 1627 CR 220

    Fleming Island, FL 32003 (904) 278-1795

  • 169 Blanding Blvd

    Orange Park, FL 32073 (904) 272-7333

  • 1781 Blanding Blvd

    Middleburg, FL 32068 (904) 589-9993

  • 1883 Capital Cir NE

    Tallahassee, FL 32308 (850) 942-7400

  • 1917 W Tennessee St

    Tallahassee, FL 32304 (850) 224-6152

  • 220 Valley Cir

    Ponte Vedra Beach, FL 32082 (904) 543-9922

  • 2605 SW 34th St.

    Gainesville, FL 32608 (352) 380-0807

  • 2800 Apalachee Pkwy

    Tallahassee, FL 32301 (850) 877-4091

  • 3302 NW 13th St

    Gainesville, FL 32609 (352) 378-5982

  • 3410 W University Ave

    Gainesville, FL 32607 (352) 373-9685

  • 4262 Southside Blvd.

    Jacksonville, FL 32216 (904) 645-0733

  • 4681 GA Hwy 40 E

    Saint Marys, GA 31558 (912) 882-9334

  • 5002 Palm Coast Pkwy NW

    Palm Coast, FL 32137 (386) 445-5967

  • 5032 NW 39th Ave

    Gainesville, FL 32606 (352) 376-8577

  • 5403 Normandy Blvd.

    Jacksonville, FL 32205 (904) 786-8560

  • 5880 University Blvd.W

    Jacksonville, FL 32216 (904) 733-2555

  • 6381 103rd St

    Jacksonville, FL 32210 (904) 772-9494

  • 7010 Abercorn St

    Savannah, GA 31406 (912) 352-0828

  • 7700 Lem Turner Rd

    Jacksonville, FL 32208 (904) 768-3441

  • 815 3rd St S

    Jacksonville Beach, FL 32250 (904) 249-3929

  • 912 N Main St

    Gainesville, FL 32601 (352) 372-3491

  • 9350 San Jose Blvd.

    Jacksonville, FL 32257 (904) 731-7076

  • 9559 Baymeadows Rd

    Jacksonville, FL 32256 (904) 737-0401


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/12/2014 Problems with Product/Service

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on Firestone Tire and Service
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Fusion Chart
Fusion Chart