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Find a Location

South University has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • South University

      709 Mall Blvd Savannah, GA 31406-4805

      BBB Accredited Business
    • South University

      1400 Penn Ave Pittsburgh, PA 15222

    • South University

      South University – SU 5010 P.O. Box 9047 Lawrence, KS 66044

    • South University

      C/O William F Faust 1250 Penn Ave. Pittsburgh, PA 15222

    Business ProfileforSouth University

    College and University
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/2/2009

    Years in Business: 125

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Since 1899, South University has committed to the professional, social, intellectual, and personal development of our diverse students by providing a faculty that lends professional experience to the learning experience, and a student body that shares a goal of professional fulfillment.

    Business Details

    This is a multi-location business.

    Find a Location

    South University has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • South University

        709 Mall Blvd Savannah, GA 31406-4805

        BBB Accredited Business
      • South University

        1400 Penn Ave Pittsburgh, PA 15222

      • South University

        South University – SU 5010 P.O. Box 9047 Lawrence, KS 66044

      • South University

        C/O William F Faust 1250 Penn Ave. Pittsburgh, PA 15222

      Location of This Business
      709 Mall Blvd, Savannah, GA 31406-4805
      BBB File Opened:
      6/19/1997
      Years in Business:
      125
      Business Started:
      1/1/1899
      Business Started Locally:
      1/1/1899
      Business Incorporated:
      1/5/2009
      Accredited Since:
      10/2/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Education Management Corporation
      • South University Online
      • South College
      • EDMC Online Higher Education
      Business Management
      • Dr. Ebony Settles, University Director of Career Services & Alumni Relations
      • Ms. Renee Griner, Business Manager
      • Mr. William F Faust, Student Engagement and Advocacy Liaison
      Contact Information

      Principal

      • Mr. William F Faust, Student Engagement and Advocacy Liaison

      Customer Contact

      • Mr. William F Faust, Student Engagement and Advocacy Liaison
      Additional Contact Information

      Fax Numbers

      • (912) 201-8070
        Primary Fax

      Phone Numbers

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/21/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      I have called several times and left voice mails and emailed many times for months to an academic financial advisor. About the situation of needing my official transcripts. I was told on the phone I owed money and they couldnt discuss the amount and I had to talk to a 3rd party. Which I spoke to and have on record the names of several people I talked to. All stating the same thing. I do not exist in there date base, and no amount of money is due. I called back the university and explained and they kept wanting me to call the 3rd party. I then emailed an financial advisor and back and forth in emails explaining, no one said I owe money and the people I spoke to for there 3rd party , do not no anything about who I was and what money I owed. I gave them my social and all my info, and clearly did not exist. The university will not send me my official transcripts untill I pay money to them, I went to the college 10yrs ago, and now supposedly I owe money. When I was active army at the time, college was free and I owe nothing. Now im out and decided to go back to school for my masters, and I contact the school, and still not getting anywhere. Calling and emailing and leaving voicemails. Still no where in a resolution. I just wanna go for my MBA, the veterans benefits dept is paying for all of it, so they can help me get rehabilitated and received help in a job. Im a disabled vet, and its a shame that I have not received no phone calls back or email in my situation. I moved out of state and just wanna go back to school an better myself. Im not receiving any help. If I owe money then send me the info so it can be paid in full. Send me the history , a receipt, something. Proof that I owe money , so i can move on and pay and go back to school. If I owe no money, then give me my official transcript so I can move on. And take off this dept I owe. Spoke to the ******** ** campus and spoke to 3rd party ******** & ***** for the dept. This has been going on since Feb 2023. Waiting!
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Whitney F

      1 star

      09/19/2022

      I would like to file a complaint with The BBB against South University. I have not attended classes with them in over 2 years, I also received the Pell ***** and the Hope scholarship, I currently have just under $17,000 in students loans. Today I received a bill telling me I owe South University $1,068.81 and that this is the final account statement and my balance has been sent off to a collections agency. This is the first and only statement I have received from South University, no one has made any attempt to contact me directly. I have called several times trying to figure out how I have a bill at all. I do not want an apology, I want this off of my account and I want all my contacts information removed from your system.

      South University Response

      09/21/2022

      Dear *******, At South University we strive for positive student experiences. Were very sorry to hear about your experience. If you would like to discuss your concerns further, please feel free to reach out to our Student Engagement and Advocacy *******, ************************* at ************ or by emailing him at ********************************** We hope to assist you further.

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