Business ProfileforPremier Plumbing & Leak Detection

On Thursday November 18th Premier Plumbing installed an additional gas line at my home. When I was presented with the bill it was substantially more than I expected almost $2000. I requested a call with the service manager who hung up on me when I told him I had questions and complaints but I couldn’t talk right then because I was driving, then ********* another company rep called me and I requested an itemized bill.  In addition to the exorbitant amount of the bill some of the work I requested wasn’t done. Regarding the incomplete work the company stated that the technician “forgot to do it.” I have been trying to resolve this with them and I have been hung up on by the service manager and threatened with legal action by ********* but not given an itemized bill as of the time of this complaint 1pm Thursday 12/9. While the company did send me a second bill for a reduced amount, it included installing a waterline which they did not do. At the latest conversation I had with ********* at the company, I emailed her and requested via phone call an itemized bill to explain in particular 2 things, first, under  the hourly labor charge there was a charge for a waterline. They did not install a waterline, the technician “forgot” to install this line. I almost burned the motor up in my new refrigerator trying to get water from it before I realized that there was no water line installed. However this service is listed on the summary invoice. I’m assuming that they are charging me hourly labor for that I’m also assuming they are charging me parts for that? I don’t know what makes up these charges. I am willing to pay for the actual services and parts. I propose paying the $1000 invoice less the $250 I paid to amither plumber to hook up the water line for a total of $750. Deducting the amount for the waterline is congruent with normal and customary charges for this service.