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Find a Location

Southside Dermatology & Laser Cosmetic Center has 1 locations, listed below.

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    Business ProfileforSouthside Dermatology & Laser Cosmetic Center

    Dermatologist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4727 Sunbeam Rd, Jacksonville, FL 32257-6187
    BBB File Opened:
    11/9/2010
    Business Management
    • Billing/ Office Manager, southside_dermatology_2.sr@spareminder
    • Dr. Mary Pentel, Doctor
    Contact Information

    Customer Contact

    • Billing/ Office Manager, southside_dermatology_2.sr@spareminder
    • Dr. Mary Pentel, Doctor
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Katherine G

    1 star

    09/28/2023

    Dont go here. I went to get my scalp looked atShe glanced at one spot of my scalp then sat down and spit out information I can get from google.If a person goes to get their scalp / hair loss looked at, then doesnt it make sense to do an entire scalp check????She didnt do that. I repeat, my scalp was not checked.A thorough exam should have been done of my whole scalp and all my hair moved to look for more areas of missing hair and / or inflammation.Dont waste your money.Please, please, please I implore you go somewhere else.Update today from this review:I tried to get a refund because my scalp was not examined, which is what I paid for, a scalp exam.Upon talking to the man I was told to talk to I started to cry very badly, which I didnt want to, because this entire process has upset me, something about discussing it made me cry so bad.Then all the man on the phone said is, crying is not professional. Well Im not a professional in this scenario, Im the patient.I cant believe this situation. All I wanted was my entire scalp looked at and to be told how many more bald spots I had or if my scalp was inflamed on areas I cannot see and this has been such a horrible experience.Please if I can save one person from paying for a scalp examine and them not getting it, this is worth it.I would have been more than happy to edit my review to say my experience was not good, but they worked with me on fixing or even deleted this review entirely had they worked with me and listened to my experience and showed basic empathy.He had every chance to listen to me and show empathy.But he didnt.When I asked the woman who was supposed to check my scalp to look at the ingredients of my shampoos I brought, she refused.I basically had to beg her to look for my second bald spot and she still wouldnt. She just said I dont see it without ever moving any of my hair around to even look for a precancerous mole

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