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          Find a Location

          EverBank has 19 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • EverBank

              8100 Nations Way Jacksonville, FL 32256

            • EverBank

              West Coast Center PO Box 79301 City Of Industry, CA 91716

            • EverBank

              PO Box 2167 Jacksonville, FL 32232

            • EverBank

              East Coast Center PO Box 530579 Atlanta, GA 30353

            • EverBank

              Homeowner Solutions Center PO Box 45077 Jacksonville, FL 32231

            Business ProfileEverBank

            Bank
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            8100 Nations Way

            Jacksonville, FL 32256

            Visit Website
            (904) 281-6000

            Customer Reviews

            1.04/5

            Average of 24 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            37 complaints closed in last 3 years

            16 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 47

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Everhome is the mortgage servicing division of EverBank

            Business Details

            This is a multi-location business.

            Find a Location

            EverBank has 19 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • EverBank

                8100 Nations Way Jacksonville, FL 32256

              • EverBank

                West Coast Center PO Box 79301 City Of Industry, CA 91716

              • EverBank

                PO Box 2167 Jacksonville, FL 32232

              • EverBank

                East Coast Center PO Box 530579 Atlanta, GA 30353

              • EverBank

                Homeowner Solutions Center PO Box 45077 Jacksonville, FL 32231

              Headquarters
              8100 Nations Way, Jacksonville, FL 32256
              BBB File Opened:
              1/1/1987
              Years in Business:
              47
              Business Started:
              3/11/1977
              Alternate Business Name
              • TIAA Bank
              Business Management
              • Kamaria Evans, Manager of Quality Assurance
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              37 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/26/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I opened a savings account with **** **** **** to put my tax money into to earn interest before I have to use the money to pay for my taxes. It was easy transferring into ******** but impossible to get out. I have tried ****ything and they will not give me my money. I have a verified account to transfer to. I’ve tried to do it in wire form to no prevail. I have called multiple times and promised call backs by a certain day which has n**** happened. They will not give me my money back and will not tell me anything that they are doing to fix the problem. They are very rude on the phone and I am completely at a loss at what my next step is. I just want my money and to close that account and N**** deal with ******** again. The only thing that came out of me trying to get my money out of ******** is they now have blocked me from even logging into my account. Please help me so I can pay off my taxes which we now had to take a loan out for until we get our money back from *********
              Read More
              Read 36 More Complaints

              Customer Reviews

              24 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              sophie a

              04/04/2024

              This bank holds our mortgage (not by choice) and so far has gotten our taxes wrong 2 years in a row causing a shortage and an overage respectively. I have had to call and spend countless hours on the phone with them each week to correct the issue; I have even three way called the *********** Tax collector to confirm my taxes yet Everbank is not capable of accurately representing my taxes in my monthly payments. Logic has it that my apartment is appraised at an amount that hasn't changed and the taxes in ** haven't increased yet they increased $8k for the year. This is causing endless frustration and time wasted for me. It doesn't appear that anyone at Everbank is able to get it right, and to this day I am still calling them weekly with no successful resolution.
              Read 23 More Customer Reviews

              Local BBB

              BBB Serving Northeast Florida & The Southeast Atlantic

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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