BBB Accredited Business since
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We offer quality & professional massages both in office & as outcalls (mobile) to your home, hotel room, or B&B. Swedish relaxation, therapeutic combination, deep tissue/sports/neuromuscular, couples', hot stone, corporate chair, & reflexology massages are available during a flexible 6 days/week schedule. We have been in business since 2004 in St Augustine & are committed to great customer service.
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A BBB Accredited Business since
BBB has determined that Go Madd 4 Massage meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Go Madd 4 Massage include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Health
4042 Bald Cypress Way , Tallahassee FL 32399
Phone Number: 850-488-0595
Fax Number: 850-487-9626
The number is MA25001.
St. Johns County Tax Collector
P.O. Box 9001, St. Augustine FL 32085
Phone Number: 904-209-2250
Fax Number: 904209-2283
The number is 25769.
Type of Entity
Business ManagementDiana Beranek, Owner
Massage Therapeutic Massage Therapists Aromatherapy & Essential Oils Gift Certificates/Cards
Products & Services
Go Madd 4 Massage offers the following product(s): Biofreeze, Biofreeze, Soothing touch aromatherapy & sports oils, Soothing touch aromatherapy & sports oils
Method(s) of PaymentWe accept all payments: cash, check, all credit cards & use paypal here app device or square which can be used for mobile massages as well.
Refund and Exchange PolicyAll massages are payed for at the time of service unless purchased in advance. There are no refunds on massages. Gift certificates are sold online on my website as well as calling by phone or stopping in to purchase. They are transferrable but non-refundable & have a 6 month expiration. They are sold for in office only as outcalls must be payed for at the time of service.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview