BBB Business Review

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Consumer Complaints

This Business is not BBB Accredited

Bene-Fit Health Products, Inc

(912) 729-4285

Customer Complaints Summary

122 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 8
Billing/Collection Issues 4
Delivery Issues 49
Guarantee/Warranty Issues 0
Problems with Product/Service 61
Total Closed Complaints 122

Additional Complaint Information

BBB files show a pattern of failure to eliminate the basic cause of consumer complaints.  Complaints concern company not responding to calls and emails from consumers; failure to deliver product and refunds within a timely manner.

On February 06, 2013 the BBB brought these concerns to the business' attention and requested for how the business planned to prevent these problems in the future. The company has not responded to the request.



Industry Comparison | Chart

Health & Medical - General, Mattresses

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.