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Find a Location

Clay Electric Cooperative, Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforClay Electric Cooperative, Inc

    Electric Companies
    Multi Location Business

    Additional business information

    Additional Info:
    The Bureau has requested basic information from this company. The Bureau has not received a response.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Clay Electric Cooperative, Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      7022 Cooperative Way, Keystone Heights, FL 32656-0135
      BBB File Opened:
      1/30/2002
      Years in Business:
      86
      Business Started:
      12/9/1937
      Business Started Locally:
      12/9/1937
      Business Incorporated:
      1/1/1937
      Type of Entity:
      Corporation
      Alternate Business Name
      • Clay Electric Co-Op Inc
      Business Management
      • Mr. Derick Thomas, Chief Public Relations Officer
      Contact Information

      Principal

      • Mr. Derick Thomas, Chief Public Relations Officer

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/27/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Clay Electric claims to have a 20” wide “blanket easement” over my entire 6.5 acre property. The easement document they produced as proof, refers to an incorrect parcel description and this document was never notarized or properly recorded. My attorney and the attorneys surveyor both agree that the parcel description on the easement document is gibberish. The power poles and lines should have been installed within the existing, abutting easement/ Right of way, however they were installed on my property line. Without providing me with any notification or explanation, they sprayed my horse pasture with herbicides and upon multiple occasions have climbed over my pasture fences, with (chain saws) to cut down trees, Obviously, They believe they have the right to put their utilities anywhere they want, they don’t use surveys or appropriate mapping, and can’t even accurately describe the parcels where their equipment is located. This is absurd and abusive and it should be against the law. Shame on them!
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shanyka C

      1 star

      07/12/2021

      THIS ******* IS *** ***** WITH COMMUNICATION! HOW *** *** HAVE *** ***SE DIFFERENT COMMUNICATION OPTIONS IF NONE Of **** ARE USED ** *********** AN ISSUE OR CHANGE IN ***R *******! IF SOMETHING CHANGES WITHIN AN ******* ***R CUS**MER SHOULD ALWAYS BE INFORMED ** FIND A RESOLUTION OR JUST A COURTESY BEFORE *** ********** SERVICES! THIS IS MY FIRST ******* WITH THIS ******* AND BY *** ******* IM PRETTY SHOCKED AS ** HOW ***Y OPERATE!

      Local BBB

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