Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Paul Davis Restoration, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Paul Davis Restoration, Inc.

      7251 Salisbury Rd Ste 6 Jacksonville, FL 32256-8077

    • Paul Davis Restoration, Inc.

      One Independent Dr. Suite 2300 Jacksonville, FL 32202

    • Paul Davis Restoration, Inc.

      5210 Belfort Rd Ste 300 Jacksonville, FL 32256-6057

    Business ProfileforPaul Davis Restoration, Inc.

    Construction Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Paul Davis Restoration, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Paul Davis Restoration, Inc.

        7251 Salisbury Rd Ste 6 Jacksonville, FL 32256-8077

      • Paul Davis Restoration, Inc.

        One Independent Dr. Suite 2300 Jacksonville, FL 32202

      • Paul Davis Restoration, Inc.

        5210 Belfort Rd Ste 300 Jacksonville, FL 32256-6057

      Location of This Business
      7251 Salisbury Rd Ste 6, Jacksonville, FL 32256-8077
      BBB File Opened:
      1/1/1988
      Years in Business:
      58
      Business Started:
      5/1/1966
      Business Management
      • Mr. Jeff Harper, Director of Compliance
      Contact Information

      Principal

      • Mr. Jeff Harper, Director of Compliance

      Customer Contact

      • Mr. Jeff Harper, Director of Compliance
      Additional Contact Information

      Fax Numbers

      • (904) 737-4204
        Primary Fax

      Industry Tip

      BBB Tip: Hiring construction and remodeling services you can trust

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/06/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I hired and paid Paul Davis via my insurance company for services due to a flood in my house May 2021. It's now January 2022 and they have not completed my home. They came and dropped off material in November and has not come back to finish. I have to contact them every week for an update just to be lied to saying, "We will be there at the end of the week." I get told the same lie every time I ask. My garage has closet doors and a huge roll of carpet waiting to be installed. I am a disabled veteran (which they are aware of) and can not move the items to use my garage space for work.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mark L

      1 star

      02/06/2024

      My insurance approved Paul Davis 10,500.00 to have my garage reconstructed in Dayton Ohio in 2021 The franchise owner ignored the construction work and compromised my safety so he could profit by over charging by replacing siding that was not needed. He did this to get out of an inspection and made up stories on how the foundation might have to be replaced if he had to get an inspection. He kept telling me that the insurance would not pay for the foundation. The problem with his story is that there was clearly nothing wrong with the foundation and that the insurance already gave me the first 5000.00 to have the repair work done. He could had put a portion of the first 5000.00 to the foundation to be repaired if needed. I told the franchise owner to not try to hook me on any additional cost. I even crossed out on the contract that I would NOT be responsible for any additional cost and put my initials beside that portion on the contract. The Dayton franchise owner was totally unprofessional during this entire process and he even tricked me in signing the completion of work. He sat right on my couch with a smile on his face telling me that I would be getting money back because he did not have time to complete the work but I would have to sign the paper to get the money so I can get the repairs done myself. After I signed the paper I received emails saying he was going to sue me if I did not pay the remaining balance. The franchise owner violated the contract because I made it very clear that I was not responsible for any additional cost. The insurance finally paid the additional cost and I received nothing from the franchise owner. I have had to pay out of pocket to get the construction repairs done myself and the franchise owner is now out of business and I have called the main office multiple times to get my money back for the repairs and for the materials and for things that I had to pay someone else to do. I have heard nothing back from the main office.

      Local BBB

      BBB Serving Northeast Florida & The Southeast Atlantic

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.