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Find a Location

Tom Bush Mazda-Volkswagen-BMW & Mini has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTom Bush Mazda-Volkswagen-BMW & Mini

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/3/1987

    Years in Business: 54

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    9850 Atlantic Blvd, Jacksonville, FL 32225
    BBB File Opened:
    1/1/1987
    Years in Business:
    54
    Business Started:
    1/1/1970
    Business Started Locally:
    1/1/1970
    Accredited Since:
    4/3/1987
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 62992 for this business, issued by Department of Business and Professional Regulation. The expiration date of this license is 8/1/2025.

    These agencies may include:

    Department of Business and Professional Regulation

    400 W. Robinson Street ST, N-801

    Orlando FL 32801

    Fax: (407) 3177245

    http://www.myflorida.com/dbpr

    BBB records show a license number of 60570000 for this business, issued by City of Jacksonville

    These agencies may include:

    City of Jacksonville

    117 W. Duval St.

    Jacksonville FL 32202

    (904) 630-2489

    http://www.coj.net

    BBB records show a license number of 60580000 for this business, issued by City of Jacksonville

    These agencies may include:

    City of Jacksonville

    117 W. Duval St.

    Jacksonville FL 32202

    (904) 630-2489

    http://www.coj.net

    BBB records show a license number of 60590000 for this business, issued by City of Jacksonville

    These agencies may include:

    City of Jacksonville

    117 W. Duval St.

    Jacksonville FL 32202

    (904) 630-2489

    http://www.coj.net

    BBB records show a license number of 60600000 for this business, issued by City of Jacksonville

    These agencies may include:

    City of Jacksonville

    117 W. Duval St.

    Jacksonville FL 32202

    (904) 630-2489

    http://www.coj.net

    Type of Entity:
    Corporation
    Alternate Business Name
    • Tom Bush Volkswagen, Inc
    • Tom Bush Mazda
    • Tom Bush BMW
    • Tom Bush MINI
    • Tom Bush Family of Dealerships
    • Tom Bush Volkswagen Mazda BMW MINI
    Business Management
    • Mr. Telis Assimenios, General Manager
    • Mr. Brian J Bush, VP
    Contact Information

    Principal

    • Mr. Brian J Bush, VP

    Customer Contact

    • Mr. Brian J Bush, VP
    Additional Contact Information

    Fax Numbers

    • (904) 371-4776
      Other Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Purchased Allstate car protection plan through *** on 06/29/2023. Had a nail in tire and took car for service on October 19th 2023. Expressed that I had tire coverage which included nails and the service representative stated he did not see coverage and that it needed to be paid out of pocket. Paid $430 and recently contacted the manager for reimbursement as I could not file claim directly through Allstate since they stated *** should have billed them directly. Manager of ***, ***********************, stated that she cannot reimburse due to the service being in October 2023. Would like reimbursement for tire replacement for total of $430.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    alex g

    1 star

    03/31/2024

    I recently purchased a 2013 VW Tiguan from Tom Bush Volkswagen in Jacksonville, *******, for $8500, and I couldn't be more disappointed with the experience. The car they sold me turned out to be a complete lemon. Not only does it leak oil in the engine bay, but the suspension is also shot. The estimated repairs for these issues amount to a staggering $7100, almost as much as the purchase price of the car itself.What's even more frustrating is that they were fully aware that I was purchasing the car to help my cousin, who has two young daughters aged 6 and 2, start her life over. Instead of providing a reliable vehicle that would ensure their safety, they sold me a nightmare that has caused nothing but stress and financial burden.To make matters worse, when the check engine light came on less than 24 hours after buying the car, I contacted Tom Bush Volkswagen, but they callously refused to do anything about it. Their lack of integrity and disregard for their customers' well-being, especially those with young children, is truly appalling.I would strongly advise against anyone considering purchasing a car from Tom Bush Volkswagen. Steer clear of this dealership unless you want to end up with a lemon, significant repair costs, and a lot of headaches.

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