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Find a Location

Subaru of Gainesville has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Subaru of Gainesville

      4025 N Main St Gainesville, FL 32609-1402

    • Subaru of Gainesville

      701 Riverside Park Pl Jacksonville, FL 32204-3358

    Business ProfileforSubaru of Gainesville

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Subaru of Gainesville has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Subaru of Gainesville

        4025 N Main St Gainesville, FL 32609-1402

      • Subaru of Gainesville

        701 Riverside Park Pl Jacksonville, FL 32204-3358

      Location of This Business
      4025 N Main St, Gainesville, FL 32609-1402
      BBB File Opened:
      4/28/2011
      Years in Business:
      107
      Business Started:
      7/1/1916
      Business Incorporated:
      12/23/2010
      Type of Entity:
      Corporation
      Alternate Business Name
      • Scott-McRae Automotive Group, LLLP
      Business Management
      • Mr. Alexander Graham, President
      • Mr. Jeffrey Curry, Vice President of Finance
      • Mr. Kevin Synder, Vice President
      • Mr. Jimmy Van Soest, General Manager
      Contact Information

      Principal

      • Mr. Alexander Graham, President
      Additional Contact Information

      Fax Numbers

      • (352) 332-3503
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/02/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      service dated 11/8/2022 brought Subaru forester for oil and filter change, as it is a dealership service department it is expected they would use Subaru parts and oil. After returning home, a week later to my surprise oil filter is not Subaru oil filter, Looked back at the description of service paper I was given, on the paper it noted a Subaru oil filter was installed. I tried calling Subaru Gainesville multiple times, left multiple voicemail to supervisor without success. Got hold of a front desk clerk and asked if they use third party parts and they would not answer me, only transfer me to supervisor. I was able to contact National Subaru advocate line and they noted will look into error, gave me coupon to get it inspected by another Subaru dealership and free exchange. please see the supporting documents for the parts on 11/8/2022, photos taken when I found it was not Subaru oil filter.
      Read More

      Customer Reviews

      0 Customer Reviews

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