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          Hodges Mazda has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforHodges Mazda

            New Car Dealers

            At-a-glance

            Customer Reviews

            1.67/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            1/29/2007
            Years in Business:
            107
            Business Started:
            7/1/1916
            Business Started Locally:
            7/1/1916
            Date of New Ownership:
            10/4/2006
            Business Incorporated:
            10/4/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 1117297-1 for this business, issued by Department of Motor Vehicles

            These agencies may include:

            Department of Motor Vehicles

            Tallahassee FL null

            (850) 617-3003

            http://www.flhsmv.gov

            BBB records show a license number of 999999254 for this business, issued by City of Jacksonville

            These agencies may include:

            City of Jacksonville

            117 W. Duval St.

            Jacksonville FL 32202

            (904) 630-2489

            http://www.coj.net

            BBB records show a license number of 999999256 for this business, issued by City of Jacksonville

            These agencies may include:

            City of Jacksonville

            117 W. Duval St.

            Jacksonville FL 32202

            (904) 630-2489

            http://www.coj.net

            BBB records show a license number of 999999255 for this business, issued by City of Jacksonville

            These agencies may include:

            City of Jacksonville

            117 W. Duval St.

            Jacksonville FL 32202

            (904) 630-2489

            http://www.coj.net

            Type of Entity:
            Corporation
            Alternate Business Name
            • Green Cove Auto Sales, LLC
            Hours of Operation

            Primary

            M:
            9:00 AM - 8:00 PM
            T:
            9:00 AM - 8:00 PM
            W:
            9:00 AM - 8:00 PM
            Th:
            9:00 AM - 8:00 PM
            F:
            9:00 AM - 8:00 PM
            Sa:
            9:00 AM - 8:00 PM
            Su:
            Closed
            Business Management
            • Mr. Chuck Sale, President
            • Mr. David Hodges, CEO
            • Mr. Daniel Hodges, President
            Contact Information

            Principal

            • Mr. Daniel Hodges, President

            Customer Contact

            • Mr. Chuck Sale, President
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/27/2023

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Resolved
            Had My car a ********** serviced for warranty issue of a loud noise coming from rear of the car on May16,2023 invoice ******. The service tech and Service adviser decided the Differental needed to be replaced.We made an appointment for June 23 2023 to have it replaced ,as of this date June 27 nothing has been done on obtaining the part .we feel we are getting the runaround of resolving the warranty problem.This car has under 800 miles spent more day park on the lot than driving it . The Car was purchase March30 2023 from this Dealership
            Read More

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            vickie s

            1 star

            11/24/2023

            I bought a Mazda CX-9 in 2013 from Hodges Mazda and I've been very pleased with the vehicle. I've been using the dealer primarily for oil changes, as I've had a regular mechanic who has served me well for 25 yrs. My passenger door would not open after a friend changed out window motor. I took it to the dealer for an oil change & have them fix the door after a quote. I was quoted $831.33 to repair a bent cable which could be done with replacing the actuator. If they did the work the $159.98 labor to diagnosis the problem would be applied. They couldn't do it that day as they had to order the parts. I said it seemed high, so I needed to think about it. I got a 2nd quote, and they fixed it in 45 minutes and charged me $126. They said when the new window motor was installed the cables were reversed. They corrected the cable placements and said no other parts were needed, and the parts they ordered would return. I was planning on possibly buying another CX-9 after this one, but I will not step foot in this dealer again. In my opinion it's a repeat of the 15K checkup. If memory is right, they wanted about $275 to make sure everything was okay after purchase. I said its a new car under warranty, so I expect it is fine. When I took it to my regular mechanic for an oil change, he said when he changes the oil, he performs the same bumper to bumper checks and doesn't charge for them. I'm very loyal to those I purchase from but not in this case. I find Hodges Mazda unethical and dishonest. I drive 50 minutes to get my vehicle serviced. I would have had to wait for them to order parts and make a return trip. They would have not only taken my money, but my time which I resent, when they could have made the repair at the time of the oil change. Total cost of my visit for an oil change and quote to repair the door was $313.64 which is the most expensive oil change I've ever received.

            Hodges Mazda Response

            12/11/2023

            spoke to customer, paid for the correction on the battery harness

            Local BBB

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