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          San Jose Collision has 1 locations, listed below.

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            Business ProfileSan Jose Collision

            Auto Body Repair and Painting
            BBB accredited business

            Contact Information

            11443 San Jose Blvd

            Jacksonville, FL 32223-7234

            Visit Website
            (904) 288-8601

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/17/2014

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            11443 San Jose Blvd, Jacksonville, FL 32223-7234
            BBB File Opened:
            7/31/2001
            Years in Business:
            23
            Business Started:
            8/14/2000
            Business Started Locally:
            8/14/2000
            Business Incorporated:
            6/1/2002
            Accredited Since:
            1/17/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of MV40567 for this business, issued by Department of Agriculture. The expiration date of this license is 8/14/2024.

            These agencies may include:

            Department of Agriculture

            (800) 282-1955

            Type of Entity:
            Corporation
            Additional Contact Information

            Fax Numbers

            • (904) 288-8659
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Choosing a mechanic for auto repair and service

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/30/2021

            Complaint Type:
            Product Issues
            Status:
            Answered
            In August 2021 I contacted San Jose Collision on San Jose Boulevard in Jacksonville Florida for repairs did I pay for out-of-pocket the price was given and agreed upon the repairs were to be made upon picking up my vehicle I noticed that the work was incomplete and unsatisfactory which I immediately let they ownership no ****** upon that information they rescheduled me almost 3 weeks later to have the work completed which I didn't understand it was a problem why do what I have to be inconvenience almost a month to correct problems that were not repair correctly as of September 29th when I pick the car back up for the second time there have been additional problems that I immediately addressed with ****** my air conditioning is blowing hot air and will not shut off along with the front bumper still is not satisfactory on the original date I picked my car up from the first repair I was told by the owner they did me a favor which I did not understand the amount was paid of the estimate
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Kenneth J

            01/09/2024

            they have given me the run around three times.said they were going to order a part and theyd call me. But I had to call them. They couldnt get the bumper to fit so they recommended glue. charged over $1500 and couldnt complete the job correctly and then offered to glue the bumper back. and on top of that they report to carfax. If youre thinking about using them for repairs, dont. may be cheaper but it isnt worth it. I recommend Gerber collision.

            San Jose Collision Response

            01/10/2024

            Customer is unhappy with the fitment of the front bumper under the headlights. The vehicle has no mounting points there so there is nothing to adjust. The bumper is an OEM part and we offered to replace the other mounting clips to see if that would help and he said he would let us know because the clips were expensive. He never reached out to say he wanted them ordered. Yesterday he called to see if we had the clips and we explained that he never confirmed he wanted us to order them. We have a lifetime warranty on all of our work and we stand behind that warranty 100%. If there is something that needs to be done that is an issue with the work we will correct it. Anything outside of that would be up to the customers decision as this was not an insurance claim and is being paid out of pocket.

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            BBB Serving Northeast Florida & The Southeast Atlantic

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