This Business is not BBB Accredited
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All Area Roofing & Restoration, Inc. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered All Area Roofing & Restoration, Inc.'s rating include:
- 23 complaints filed against business
- Failure to respond to 10 complaints filed against business.
- 11 serious complaints filed against business.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
- One complaint filed against business that was not resolved.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||21|
|Advertising / Sales Issues||0|
|Total Closed Complaints||23|
Additional Complaint Information
All Area Roofing & Restoration, Inc. has been the subject of a pattern of consumer complaints brought to their attention by the BBB alleging incomplete and unfulfilled contracts, inability to contact company and appointments not being kept prompting requests for refunds or contracts to be completed. The company has responded to some complaints by issuing refunds or completing repairs, however most remain unanswered.
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:DPOR-Dept. of Professional & Occupational Regulation
9960 Maryland Dr. Ste. 400
Type of Entity
Incorporated: March 2008, VA
Business ManagementPrincipal: Mr. Frank V. Sarpino (President)
Number of Employees