This Business is not BBB Accredited
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Security Storage & Van Co. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Security Storage & Van Co. has been the subject of a BBB advertising challenge referencing a logo violation on their website.
The company's use of the BBB TORCH logo implies that they are affiliated with the Better Business Bureau, yet our records show that they are not a BBB Accredited Business. Their use of the logo without permission constitutes trademark infringement and is a violation of the trademark rights of the Council of Better Business Bureaus, Inc.
Upon request from the BBB, Security Storage & Van Co. has failed to remove the BBB TORCH logo from their advertising.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Security Storage & Van Co.'s rating include:
- Unauthorized use of BBB name or trademarks
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Security Storage & Van Co.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Incorporated: March 1968, VA
Contact InformationPrincipal: Mr. William "Bill" Matheson (Owner) Henry Aspinwall (President)Mr. Jeffrey Duncan (Secretary)Mrs. Diane F. Matheson (Vice President)Mr. Bill Matheson Dona Overstreet (Controller)
Number of Employees
Movers - Local & Storage