Harrison's Moving & Storage Co., Inc.

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BBB Accreditation BBB Rating Business Contact and Profile Licensing Customer Complaint History

BBB Program Participation Government Actions Advertising Review Industry Tips BBB Copyright and Reporting Policy

BBB Accreditation

This company has been a BBB Accredited business since February 2009. This means it supports BBB's services to the public and meets our BBB Accreditation standards.

BBB Rating

Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

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Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

FEDERAL MOTOR CARRIER SAFETY ADMIN.
(800) 832-5660
htttp://www.safersys.org

BBB records show a license number of 163678 for this company, issued by FEDERAL MOTOR CARRIER SAFETY ADMIN.. Their web address is htttp://www.safersys.org. The expiration date of this license is February 1, 2010.

BBB records show a license number of MC143934 for this company, issued by FEDERAL MOTOR CARRIER SAFETY ADMIN.. Their web address is htttp://www.safersys.org. The expiration date of this license is February 1, 2010.

Customer Complaint History

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 6 complaints about this company in the last 36 months, our standard reporting period. Of the total of 6 complaints closed in 36 months, 1 was closed in the last year.

BBB Program Participation

Government Actions

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

Industry Tips

MOVING & STORAGE COMPANIES

Here's some helpful tips from your BBB on Moving & Storage Companies:

When it's time to move on it's important to hire a moving company who is experienced and reliable, and will give you good service for a reasonable price. Friends, relatives, neighbors and co-workers who have moved recently are good sources of reference. Once you have narrowed your search, check the companies out with BBB.

Ask the companies if they offer extra services, such as packing, unpacking or storage. Also make sure to ask about protection against loss or damage, and for claims disputes, ask if the companies offer arbitration. Next, ask at least three of these companies to come to your home to give you an estimate of how much the move will cost. This service is usually free. Never accept an estimate over the phone, it cannot be valid unless the
mover sees what must be moved. Make sure to get rid of unwanted items, these will simply increase the cost of moving or storing.

Always ask for customer references, and follow up on them. If you are storing property, and it is a local move, visit the storage facility to verify that the company has adequate security and written fire protection and insurance coverage. Make sure that you read and completely understand any contract before you sign it, and make sure that your contract has total cost, moving time and date, and damage claim procedures. When inventory is taken, always accompany the mover. Promptly file all claims for loss or damage in accordance with the company's written procedures.

Permits and licenses are required for both local and long distance moving companies. In Virginia, local moving companies are required to have an "intrastate authority permit" from the Division of Motor Vehicles which identifies that the company has the appropriate cargo and liability insurance for a household goods carrier, if the mover is moving within a 30 mile radius. To check this required permit with DMV call the Motor Carrier Hot-line in Virginia at 1-866-878-2582. In North Carolina, movers moving household goods within the state must have a certificate from the Utilities Commission, call 1-919-733-4036 to check the required certificate. If a mover is moving household goods beyond 30 miles in Virginia, and outside the state they must have a license from the Federal Motor Carrier Safety Administration (a division of the Department of Transportation) To check this required federal license, call 1-800-832-5660 or visit www.safersys.org. To check any complaint records for long distance movers call 1-888-DOT-SAFT.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report.

ID: 8000173
Report as of November 7, 2009 06:59
Copyright^© 2009 Better Business Bureau