BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 02/25/1998
Classic Air's One Hour Heating & Air Conditioning
Find a LocationPhone: (757) 490-2785Fax: (757) 498-4883View Additional Phone Numbers2680 Production Rd., # 102, Virginia Beach, VA 23454 Send email to Classic Air's One Hour Heating & Air Conditioninghttp://www.classicairsonehour.com
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BBB Accreditation
A BBB Accredited Business since 02/25/1998
BBB has determined that Classic Air's One Hour Heating & Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Classic Air's One Hour Heating & Air Conditioning's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Guarantee / Warranty Issues | 3 |
| Problems with Product / Service | 2 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Total Closed Complaints | 5 |
Additional Complaint Information
This company offers all customers a 100% Satisfaction Guarantee. If you have done business with One Hour Heating and Air Conditioning and have any concerns with the work performed, One Hour asks that you allow the company the opportunity to respond to your concerns before filing a complaint with BBB. To do so, please visit the company's website at http://www.classicairsonehour.com and click on the "Contact" tab on the right hand side of the page, and then complete the form. Consumers who do not have access to the internet my contact One Hour Heating and Air Conditioning directly at 757-490-2785.
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
DPOR-Dept. of Professional & Occupational Regulation9960 Maryland Dr. Ste. 400
Richmond, VA23230
(804) 367-8511
BBB records show a license number of 2705131502 for this company, issued by DPOR-Dept. of Professional & Occupational Regulation. The expiration date of this license is 01/31/2014.
Check License Status: http://www.dpor.virginia.gov/regulantlookup/BusContractorDetail.CFM?CFID=4591870&CFTOKEN=10068066&lrn=2705131502Please note that governmental licensing information may not be current.
Type of Entity
Corporation
Incorporated: September 1979, VA
Business Management
Principal: Mr. Todd D. Kletz (President)Customer Contact: Mr. Eric Bridgeman (Opperations Manager)Mr Ryan KletzNumber of Employees
35
Business Category
Heating & Air Conditioning, Ventilating Contractors, Heating Contractors, Air Duct Systems, Air conditioning & Heating Contractors - Residential, Air conditioning & Heating Contractors - Commercial, Geothermal Heating & Cooling
Alternate Business Names
Classic Air Care, Inc., One Hour Heating & Air ConditioningIndustry Tips
HEATING & AIR CONDITIONING CONTRACTORSAir Conditioning Service and Maintenance
Dont Get Burned by Furnace Fraud
Fall Inspections Make for Warmer Winters
Heating Your Home
Home Contractors: Tip-offs to Potential Rip-offs
Safety Considerations When Using Kerosene Heaters
LocationsX
2 Locations
-
2680 Production Rd.
# 102Virginia Beach, VA 23454(888) 333-8888
(757) 490-2785
(757) 301-4592
(757) 868-7600
(757) 528-8787
(757) 828-0101
(757) 528-8989
(757) 855-2718
(757) 855-3170
(757) 963-6682
(757) 963-2273
(757) 965-2582
(757) 227-5172
(757) 437-9899
(757) 227-5153
(757) 340-7067Directions -
200-F Commerce Circle
Yorktown, VA 23693Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southeastern Virginia & Northeastern North Carolina. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Classic Air's One Hour Heating & Air Conditioning is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (888) 333-8888
- (757) 301-4592
- (757) 868-7600
- (757) 528-8787
- (757) 828-0101
- (757) 528-8989
- (757) 855-2718
- (757) 855-3170
- (757) 963-6682
- (757) 963-2273
- (757) 965-2582
- (757) 227-5172
- (757) 437-9899
- (757) 227-5153
- (757) 340-7067
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Heating & Air Conditioning
HEATING & AIR CONDITIONING CONTRACTORSAir Conditioning Service and Maintenance
Dont Get Burned by Furnace Fraud
Fall Inspections Make for Warmer Winters
Heating Your Home
Home Contractors: Tip-offs to Potential Rip-offs
Safety Considerations When Using Kerosene Heaters
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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