BBB Accredited Business since 07/06/2010
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A BBB Accredited Business since 07/06/2010
BBB has determined that FireplaceMall.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised FireplaceMall.com's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Limited Liablilty Corporation 2004-2006
Type of Entity
Incorporated: October 2006, VA
Business ManagementPrincipal: Ms. Susan Penney (President)Customer Contact: Mr. Tom Badger (Marketing Manager)Mr. Monte Penney (Manager)
Fireplace Accessories & Chimney Supplies - Retail, Fireplace Equipment - Retail