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In Southeastern Virginia & Northeastern North Carolina

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BBB Accredited Business since 04/01/1978

Hall Chrysler Jeep Dodge

(877) 483-3021View Additional Phone Numbers3152 Virginia Beach Blvd., Virginia BeachVA 23452 Send email to Hall Chrysler Jeep Dodge! There is an alert for this business !

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BBB Accreditation

A BBB Accredited Business since 04/01/1978

BBB has determined that Hall Chrysler Jeep Dodge meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Hall Chrysler Jeep Dodge's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 6 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

6 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Problems with Product / Service5
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 6

Complaint Breakdown by Resolution

Complaint Resolution Log (6)BBB Closure Definitions
05/02/2014Advertising / Sales Issues
04/17/2014Problems with Product / Service
11/11/2013Problems with Product / Service
11/11/2012Problems with Product / Service
11/01/2012Problems with Product / Service
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Industry Comparison| Chart

Auto Dealers - New Cars & Trucks, Auto Dealers - Used Cars & Trucks, Auto Repair & Service, Auto Body Repair & Painting

Additional Information

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For a full report on this dealership, please visit the report for Hall Automotive, LLC.

BBB file opened: 11/13/1989Business started: 02/01/1971
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

MOTOR VEHICLE DEALER BOARD
2201 W. Broad St., Ste. 103
Richmond, VA23220
(804) 367-1100

BBB records show a license number of 32030 for this company, issued by MOTOR VEHICLE DEALER BOARD.

Business Management
Principal: Ms. Beth Nance (Executive Assistant)Mr. John Deuso (General Manager)Mr. Steve Haven (General Manager)Ms. Shari Patish (Esquire)
Number of Employees

3257

Business Category

Auto Dealers - New Cars & Trucks, Auto Dealers - Used Cars & Trucks, Auto Repair & Service, Auto Body Repair & Painting

Alternate Business Names
Hall Automotive, LLC, Hall Chrysler Jeep, LLC
Industry Tips
Buying a New Car
Buying a Used Car
Dont Get Soaked Buying a Flood-damaged Vehicle
Dont Fall Victim to Enticing Auctions Ads for Cars!
Purchasing a Car Online
Spot Delivery Complaints are on the Rise
The Hail Season is Here
Know the Facts About Used Car Fraud Before You Buy
VIN Cloning Swindles Luxury Car Buyers

Map & Directions

Map & Directions

Address for Hall Chrysler Jeep Dodge

3152 Virginia Beach Blvd.

Virginia Beach, VA 23452

To | From

LocationsX

1 Locations

  • 3152 Virginia Beach Blvd. 

    Virginia Beach, VA 23452(757) 498-2200
    (877) 483-3021
    (757) 989-8770

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southeastern Virginia & Northeastern North Carolina. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Hall Chrysler Jeep Dodge is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Phone Numbers

  • (757) 498-2200
  • (757) 431-9944
  • (757) 989-8770
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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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For a full report on this dealership, please visit the report for Hall Automotive, LLC.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.