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Find a Location

Hall Chrysler Jeep Dodge has 1 locations, listed below.

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    Business ProfileforHall Chrysler Jeep Dodge

    New Car Dealers
    BBB accredited business

    Additional business information

    Additional Info:
    For a full report on this dealership, please visit the report for Hall Automotive, LLC.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/1978

    Years in Business: 53

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    3152 Virginia Beach Blvd, Virginia Beach, VA 23452-6922
    BBB File Opened:
    11/13/1989
    Years in Business:
    53
    Business Started:
    2/1/1971
    Accredited Since:
    4/1/1978
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of S1759598 for this business, issued by State Corporation Commission - Virginia

    These agencies may include:

    State Corporation Commission - Virginia

    Tyler Building, 1300 E. Main St.

    Richmond VA 23219

    (804) 371-9967

    https://www.scc.virginia.gov

    BBB records show a license number of 32030 for this business, issued by Motor Vehicle Dealer Board. The expiration date of this license is 4/30/2024.

    These agencies may include:

    Motor Vehicle Dealer Board

    2201 W. Broad St., Ste. 104

    Richmond VA 23220

    (804) 367-1100

    http://www.mvdb.virginia.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Hall Automotive, LLC
    • Hall Chrysler Jeep, LLC
    Business Management
    • Ms. Jamie Wilson, Executive Assistant
    • Mr. John Deuso, General Manager
    • Mr. Steve Haven, General Manager
    • Ms. Shari Patish, President
    Contact Information

    Principal

    • Ms. Jamie Wilson, Executive Assistant

    Customer Contact

    • Ms. Jamie Wilson, Executive Assistant
    • Mr. John Deuso, General Manager
    • Mr. Steve Haven, General Manager
    • Ms. Shari Patish, President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On November 14 I took my car in for an oil change when I left my car started smoking and my check engine and battery light came on. I am mediately returned spoke with a manager *****, who looked into it and stated when he spoke to service. The technician had not properly tightened the filter which caused the leak And he had them redo everything. He refunded me my money when I left after that my car is now shaking. I am now being told that I need to return and pay *** to have it. Diagnose because oil change would not make it shake. This is very negligent. Anything could've happened to me and now I am being told that I have to return and spend more money to check to find out what is going wrong with it. ***** also told me that if it's something they did, I wouldn't have to pay, but why do I have to pay anything when this was not previously going on at all, your technician was already negligent once who is to say he was not negligent a second time all I want is my car to be fixed it shakes once I get to 40 mph. It was not shaking prior to them touching my vehicle nor was it shaking when I left the first time and it was smoking, and the lights were on . They need to make this right, but I am also scared to even allow them to touch my car. As every time they do something goes wrong. I believe they are trying to get money out of people and they have an experience people working on cars. When **** prass gave me an overview of what was going on with my car, they never said anything was going on with my engine so why was I told this by a sales associate and now why are you wanted me to come back in and spend money?
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William B

    1 star

    09/11/2023

    I purchased a new hybrid vehicle 1 year ago. I submitted a survey on my new purchase and never heard back regarding some hidden fees that were added to the purchase. I called multiple times and no one ever contacted me regarding my issue. As of late, I have been to the service department 7 times in the past two months for my jeep not charging. They never tried solving the underlying issue and lacked communication throughout my experience. They use a text system for communication and have ignored my inquiries. I am also still waiting to hear from the GM as promised by the service manager over a week ago, requested to speak to her two times now. Do not recommend purchasing or service here due to dishonesty and lack of communication.

    Local BBB

    BBB of Greater Hampton Roads

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