BBB Accredited Business since 06/29/1989
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A BBB Accredited Business since 06/29/1989
BBB has determined that Casey Auto Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Casey Auto Group, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 22 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||4|
|Problems with Product / Service||18|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||22|
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on Casey Auto Group, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Motor Vehicle Dealer Board
2201 W. Broad St., Ste. 103
Richmond, VA 23220
The expiration date of this license is 12/31/2016.
Type of Entity
Incorporated: January 1989, VA
Business ManagementPrincipal: Ms. Barbara Smith (Customer Relations)Mr. Arthur S. Casey (President)Mr. Stephen Sparkman (General Manager)
Number of Employees
Auto Dealers - New Cars & Trucks, Auto Dealers - Used Cars & Trucks, Transmissions - Automobile, Brake Service, Auto Repair & Service, Auto Electric Service, Auto Body Repair & Painting, Auto Parts & Supplies - New