BBB Business Review Reliability Report for
InterContinental Capital Group, Inc.

A BBB Accredited business since 6/10/2010

Rating: A+

BBB issues Business Reviews on all businesses, whether or not they are BBB accredited.

BBB Accreditation

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This business has been a BBB Accredited Business since June 2010. This means it supports BBB's services to the public and meets our BBB accreditation standards.

BBB Rating

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Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

Factor(s) that raised this business' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 30 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

BBB rating is based on 16 factors. Click here for details about the factors considered.


Business Contact & Profile

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Business Name:
Business Address: 55 E 59th St Fl 4
New York, NY 10022
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Original Business Start Date: 2/19/2005
Type of Entity: Corporation
Incorporated: 2005 in NY
Principals:
Richard Steinberg, Director of Operations
Dustin DiMisa, CEO/President
Customer Service Contact:
Brad C. Allen, Director of Compliance and Administration
Phone Number:
(212) 485-9610
(610) 233-2100
(877) 828-9569
Fax Number:
(646) 607-6668
Email Address:
BBB Accreditation: This business is a BBB Accredited Business

Date Accredited by BBB: 6/10/2010
Type of Business:
MORTGAGE BANKERS
Primary Email: info@icghome.com
Website Address:

Products & Services

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This firm, headquartered in New York, is a direct mortgage lender specializing in home financing for residential properties.  The firm is licensed to conduct buisiness in several states, a list of which may be obtained by contacting the company.

Business Management

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Mr. Richard Steinberg , Director of Operations
Mr. Dustin DiMisa , CEO/President

Additional Locations & Phone Numbers

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(877) 484-7057

5355 Town Center Rd Boca Raton , FL 33486
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4832 Richmond Rd Ste 100 Cleveland , OH 44128
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856 Route 206 Bldg A Ste 204 Hillsborough , NJ 08844
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150 Airport Rd Ste 100 Lakewood , NJ 08701
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365 W Passaic St Rochelle Park , NJ 07662
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(631) 656-3601

(516) 750-6100

Customer Complaint History

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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 30 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 30 complaint(s) closed in the last 36 months, 11 were closed in the last 12 months.

These complaints concerned:

4 regarding Advertising Issues
4 regarding Advertising Issues
1 regarding Billing or Collection Issues
1 regarding Billing or Collection Issues
1 regarding Contract Disputes
1 regarding Contract Disputes
2 regarding Contract Issues
2 regarding Contract Issues
1 regarding Contract Disputes
2 regarding Contract Issues
11 regarding Customer Service Issues
11 regarding Customer Service Issues
1 regarding Customer Services Issues
1 regarding Customer Services Issues
11 regarding Customer Service Issues
1 regarding Customer Services Issues
3 regarding Delivery Issues
3 regarding Delivery Issues
2 regarding Sales Issues
2 regarding Sales Issues
5 regarding Service Issues
5 regarding Service Issues

These complaints were closed as:

1 Administratively Closed
1 BBB determined that despite the company’s reasonable effort to address complaint issues, the consumer remained dissatisfied.
29 Resolved
9 Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
20 Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.


 

Government Action(s)

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BBB has no information regarding government actions at this time.

Advertising Review

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BBB has no information regarding advertising review at this time.

Industry Tips

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Review are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable, but not guaranteed as to accuracy.

BBB Business Review generally cover a three-year reporting period. BBB Business Review are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Business Review.

ID: 106315

Report as of: 4/19/2014
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