Following a few simple rules when selecting a mover will go a long way toward protecting yourself from being victimized by scams this moving season. Better Business Bureau and American Moving & Storage Association (AMSA) recommend doing your homework before selecting a mover.
BBB encourages consumers to know their rights and be aware of red flags of moving scams. Every year BBB and AMSA receive thousands of complaints from consumers who have fallen prey to dishonest and often unlicensed moving companies. In a too-frequent, worst-case scenario, the moving company holds the customer's belongings “hostage” and demands potentially thousands of dollars to unload the van.
Checking a mover's credentials is critical and easy to do. Know your rights and know your options, but more importantly do your homework before turning your precious belongings over to a mover.
BBB and AMSA offer the following checklist for finding a trustworthy moving company:
Research the company thoroughly. While state regulations may vary, all interstate movers must, at minimum, be licensed by the federal government and are assigned a motor carrier number that can be verified on FMCSA’s website, www.protectyourmove.gov. Also check the company's rating with your BBB, which maintains more than 17,000 Business Reviews on movers across North America.