Scam Alert: Fake Debt Collectors

December 06, 2011

December 6, 2011 – New York, NY – The Better Business Bureau has received complaints from victims of telephone collection scams. These callers claim to be from the FBI, Federal Crime Investigations, United Legal Processing, and other legitimate-sounding agencies. Many of these calls come from a New York State area code, but are targeting people all across the country. The victims are told they must repay their loans or face severe legal consequences.

Be careful because these scammers use a victim’s accurate personal information such as their Social Security numbers, home address, bank account numbers, driving license numbers, employer information and any other information they have obtained. Many of these callers claim to be from US Cash Advance and CashNetUsa. The scammers harass and threaten the victims with arrests and even physical violence if they do not pay.

If you receive a call, BBB advises:

- Do NOT follow the instructions of the caller
- NEVER divulge personal information
- Contact your bank
- Request a fraud alert to be put on your credit file
- Contact local law enforcement agencies
- Report the fraud to your local BBB ( and Federal Trade Commission at 1-877-FTC-HELP (1-877-382-4357).

For more information on debt collection, please visit “Take Control of Your Debt” on our website: or

About BBB Serving Metropolitan New York

The BBB Serving Metropolitan New York, Long Island and the Mid-Hudson Region is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. The BBB provides objective advice, free BBB Reliability Reports™ and charity BBB Wise Giving Reports™, and educational information on topics affecting marketplace trust.

To further promote trust, the BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912 by advertising executives. The BBB of Metropolitan New York was founded in 1922 by the NY Stock Exchange. Today, 124 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than four million local and national businesses and charities. Please visit for more information.