Consumer Insurance, Legal & Financial Help

Consumer Insurance Issues

If you cannot resolve a claim with your insurance company, you can file a complaint with the Department of Financial Services.

Check the Property Casualty Insurers Association of America website to see if they have posted any storm-related resource information.

Legal and Financial Help

New York State Bar Association is providing free legal assistance to NY residents affected by Hurricane Sandy. Call their special legal hotline at 1-800-699-5636 or click here for Superstorm Sandy Recovery Resources. provides legal information to New Yorkers who cannot afford an attorney.  Click here for's Disaster Recovery and Relief information.

Lawyers Alliance for New York is providing support to nonprofits in New York that have questions about assisting relief efforts, emerging legal issues related to the disaster, or victims of Hurricane Sandy. Their number is 212-219-1800. A collection of resources for nonprofits dealing with the impact of the storm and operating a disaster relief program are available here. provides resources for pro bono and legal services attorneys and others working to assist low income or disadvantaged clients. Click here for information on Superstorm Sandy legal relief efforts.

Pro Bono Partnership provides free business and transactional legal services to nonprofit organizations serving the disadvantaged or enhancing the quality of life in neighborhoods in New York, New Jersey and Connecticut.  Email them at:, call at 973.240.6955.

IRS/Tax Relief Information:

Information on tax relief and assistance to disaster victims is available at Internal Revenue Service.

HUD/Foreclosure Information:

For a Presidentially declared disaster, FHA activates a mortgagee letter making a variety of insured loan programs available for disaster victims and putting into play use of special loan servicing and underwriting requirements. 

To see if you qualify for Disaster Recovery Grants from the Department of Housing and Urban Development click here.

The contact information for resource groups in this publication is provided as a public service, but does not indicate endorsement by the Better Business Bureau, nor does it indicate that any particular nonprofit organization has met the BBB Wise Giving Standards for Charity Accountability unless otherwise specified. Charity reports for the New York City, Long Island and Mid-Hudson Region may be viewed online at www.newyork.bbb.orgor BBB Wise Giving Alliance reports on nationally soliciting charities may be viewed at or

Likewise, information in this publication is not intended as legal advice or financial advice. Please consult a reputable attorney, credentialed financial adviser, or qualified counselor for professional help with such matters.